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South Point Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)
43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
390
Total ReScores
4.8
ReScore Average
43
Net Promoter Score ®

Business Details

About

South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 445-0300

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
4610 South I H 35 Austin, TX 78745
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)

JK
gravatar
Jacqueline K.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service adviser is key
I have always had my 2012 Santa Fe serviced at South Point. One important component of service is the relationship between adviser and customer. Because of turnover I have had several different advisers in the six years I have had my vehicle serviced. I can say that my experience with Patricia for these last two + years has been excellent. She keeps me updated and informed by voice message throughout the service and explains everything throughly. She looks for the best coupons for me to apply to the service and feel she advocates on my behalf. I will say I do miss the complimentary wash that used to be offered. Perhaps you might consider reinstating it as a reward and thank you for return customers.
Recommended
Mark M. from South Point Hyundai responded on 07/16/2018 09:36 AM

Dear Ms. K, 
Thank you for your review.  We appreciate your business!

Mark H. Marek
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
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