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South Point Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)
43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
390
Total ReScores
4.8
ReScore Average
43
Net Promoter Score ®

Business Details

About

South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 445-0300

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
4610 South I H 35 Austin, TX 78745
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)

CG
gravatar
Consuelo G.
Austin, TX
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service experienced
I called to see how long it would take for them to see my car my steering wheel had a problem and it was a recall. The lady at the front desk said it would take maybe two days so I would have to leave it there. I wasn't too thrilled with that just because I don't have another way of transportation but I do understand that they're busy. I ended up showing up as a walk in on a Monday morning before 1pm and this service rep Ricardo assisted me very well. He took care of my problem was very professional and prompt in taking care of my issue that same day by 5pm which was really helpful, I had a great experience with him
Recommended
Mark M. from South Point Hyundai responded on 02/16/2019 01:12 PM

Dear Ms. G, 
Thank you for your review.  Ricardo is a great teammate.  Come back and see him soon!

Mark H. Marek
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
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