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South Point Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)
43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
390
Total ReScores
4.8
ReScore Average
43
Net Promoter Score ®

Business Details

About

South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 445-0300

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
4610 South I H 35 Austin, TX 78745
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)

JH
gravatar
Jeanette H.
Cedar Creek, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2024
0
Category: Service
Lied to
I am a 80 year old woman first time car buyer my husband who is now deceased always bought the car. I came to Southpoint Hyundai to buy a palisade which was recommended by my daughter. I brought a cashiers check for $50,000 and said that’s all I wanted to spend knowing me the palisade cost $17,000 more and they had me sign a contract for finance which I did not understand, I drove the palisade for approximately two weeks and I didn’t like the way it drove went back and said I wanted to trade it in for a car for the same value. I ended up getting a Santa Cruz fully loaded and 13,000 more in financing after I gave them another 6000 in cash , the last thing I remember Carter, the finance guy telling me was about the extended warranty and $13,000 and I was a little bit confused. I signed the paperwork thinking I had just bought the car not financing I have never received any help or explanation about anything and then my car was towed and caused me a lot of trouble. I wish they could’ve told me from the beginning that it is not a service contract but that’s what you owe on the Santa Cruz. I would recommend people not use Southpoint Hyundai for anything. The icing on the cake 03/12/2024 my santa cruz was repossessed when a friend of mine took me by the dealership, he ended up getting cussed out by Sonny the general sales manager.
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