South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.
You have read these words before on a review: "If I could leave fewer than one star I would!"
No one ever meant those words more than I do.
A few days ago we bought a 2023 Genesis G70 from this South Point Hyundai. 3.3 turbo. Sport model. Loaded. We have put 150 or miles on it.
It is a great car, and I'm glad we have it. Again, we bought it only few days and about 150 miles ago.
It will never ever ever go to South Point Hyundai for service or for any other reason. In fact, I'm going to hold my nose every time I drive past South Point Hyundai.
Why...? Four reasons:
(I'm going to choose my words carefully and gently here because I don't want to get sued. I imagine the kind of people who would treat my wife and me they way they did probably get a lot of negative reviews and have a few retaliatory pit-bull lawyers on retainer).
Please read between the lines a bit and feel free to up the volume and read between the lines on my review.
Again, why such a negative review of South Point Hyundai:
ONE) The South Point Hyundai manager initially offered us about 1/2 of what our trade in was worth. I should have understood then and there what sort of people we were dealing with, walked, and never came back. A fellow who is willing to cheat you is a fellow who is willing to cheat you.
After I protested strongly he ended up almost doubling his offer--to an almost fair amount. Had I not pushed and prodded we would have been cheated of about 1/2 the value of our trade. You too...maybe.
BEWARE!
TWO) We settled with South Point Hyundai on a number for the car's price. Literally, we shook hands on it. Well, when I got home I noticed that a key number had changed in the final paperwork. Not in our favor, and not enough to set off alarm bells when I was writing the check. But, different and enough to really matter. If you go to this place, take a camera and a calculator.
I wish I had photographed some of the paper work we exchanged while negotiating. Of course, all the negotiation paper work is gone.
BEWARE!
THREE) During the test drive with the South Point Hyundai salesperson I, my wife, and the sales person all noticed that the car had a slight wobble. The South Point Hyundai sales Person blamed they wobble on the surface of the access road. The access road was the highest speed of our test drive. The rest of our test drive was at lower speeds on surface streets and we did not notice a wobble.
No big deal. I told the salesman that we would get the tires balanced first thing when we got the car home. We did. When we took the car to get the tires balanced we learned that both passenger side rims were bent. Not a lot, but bent to the degree that the tires would not balance.
We took the car to the largest and most reputable tire company in the country. The national tire service company PUT IN WRITING that that the rims were bent, they could not be balanced, and they would cause premature tire wear.
I contacted South Point Hyundai about the bent rims. South Point Hyundai was less than helpful and less than willing to help. They didn't care one wit about our bent rims or the documentation from the national tire company saying that our rims were bent.
I heard these things from Sough Point Hyundai: They can't be bent. You are imagining it. The national tire company doesn't know anything about rims, they just sell tires. You drove it, They aren't bent that much. Etc.
I said I'd like to take the rims to a professional place that straightens rims and have South Point Hyundai pay the bill--BUT ONLY IF THE RIMS WERE BENT. I offered to take the rims off, transport them to the company that straightens them, put them back on, and be responsible for the whole process.
If the rims were not bent, South Point Hyundai would not have to pay a cent. South Point Hyundai would not agree to my request. They more or less told me to pound sand.
BEWARE!
FOUR) More than a couple of the South Point Hyundai people we dealt with needed to take a shower. Some of our close-quarter dealings were quite aromatic and unpleasant.
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No one ever meant those words more than I do.
A few days ago we bought a 2023 Genesis G70 from this South Point Hyundai. 3.3 turbo. Sport model. Loaded. We have put 150 or miles on it.
It is a great car, and I'm glad we have it. Again, we bought it only few days and about 150 miles ago.
It will never ever ever go to South Point Hyundai for service or for any other reason. In fact, I'm going to hold my nose every time I drive past South Point Hyundai.
Why...? Four reasons:
(I'm going to choose my words carefully and gently here because I don't want to get sued. I imagine the kind of people who would treat my wife and me they way they did probably get a lot of negative reviews and have a few retaliatory pit-bull lawyers on retainer).
Please read between the lines a bit and feel free to up the volume and read between the lines on my review.
Again, why such a negative review of South Point Hyundai:
ONE) The South Point Hyundai manager initially offered us about 1/2 of what our trade in was worth. I should have understood then and there what sort of people we were dealing with, walked, and never came back. A fellow who is willing to cheat you is a fellow who is willing to cheat you.
After I protested strongly he ended up almost doubling his offer--to an almost fair amount. Had I not pushed and prodded we would have been cheated of about 1/2 the value of our trade. You too...maybe.
BEWARE!
TWO) We settled with South Point Hyundai on a number for the car's price. Literally, we shook hands on it. Well, when I got home I noticed that a key number had changed in the final paperwork. Not in our favor, and not enough to set off alarm bells when I was writing the check. But, different and enough to really matter. If you go to this place, take a camera and a calculator.
I wish I had photographed some of the paper work we exchanged while negotiating. Of course, all the negotiation paper work is gone.
BEWARE!
THREE) During the test drive with the South Point Hyundai salesperson I, my wife, and the sales person all noticed that the car had a slight wobble. The South Point Hyundai sales Person blamed they wobble on the surface of the access road. The access road was the highest speed of our test drive. The rest of our test drive was at lower speeds on surface streets and we did not notice a wobble.
No big deal. I told the salesman that we would get the tires balanced first thing when we got the car home. We did. When we took the car to get the tires balanced we learned that both passenger side rims were bent. Not a lot, but bent to the degree that the tires would not balance.
We took the car to the largest and most reputable tire company in the country. The national tire service company PUT IN WRITING that that the rims were bent, they could not be balanced, and they would cause premature tire wear.
I contacted South Point Hyundai about the bent rims. South Point Hyundai was less than helpful and less than willing to help. They didn't care one wit about our bent rims or the documentation from the national tire company saying that our rims were bent.
I heard these things from Sough Point Hyundai: They can't be bent. You are imagining it. The national tire company doesn't know anything about rims, they just sell tires. You drove it, They aren't bent that much. Etc.
I said I'd like to take the rims to a professional place that straightens rims and have South Point Hyundai pay the bill--BUT ONLY IF THE RIMS WERE BENT. I offered to take the rims off, transport them to the company that straightens them, put them back on, and be responsible for the whole process.
If the rims were not bent, South Point Hyundai would not have to pay a cent. South Point Hyundai would not agree to my request. They more or less told me to pound sand.
BEWARE!
FOUR) More than a couple of the South Point Hyundai people we dealt with needed to take a shower. Some of our close-quarter dealings were quite aromatic and unpleasant.
BEWARE!