South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.
I brought my vehicle to the service department. The initial technician stated the issue appeared to transmission related and would be covered by warranty. It took nearly 2 weeks to get full diagnosis, which turns out was not transmission and not covered under warranty. It was going to cost ~$4,000 to repair and an additional $500 for rental car. Hyundai assured me that rental would be covered and now I am being told that they will not reimburse me for the rental. I was treated very poorly and talked to like I was an idiot by the service advisor. I care for my 85 year old mother and could not be without a vehicle. If they would've be honest from the beginning I would've made taken a different route to get the vehicle repaired and no rental. I chose to take vehicle elsewhere and was able to get diagnosis and repairs completed same day for less than 1/2 the cost of what Hyundai was going to charge and no expense for rental car. My family have owned Hyundai vehicles for years, but never again. I will also share my experience with others in hopes they avoid the stress and frustration that I had to endure.
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