Reinhardt's German Auto Haus


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

535 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago
Tyler W. on 11/20/2017
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Tyler said the staff knew what they were doing and they provided good service.
Vehicle: Volkswagen Jetta III
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
MARY B. on 11/18/2017
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"The hospitality and service were great!"
I am so glad I found this place to service my BMW. Jeff went above and beyond what his duty was to take care of me and his service was wonderful and affordable. I really do appreciate doing business with folks like this. I highly recommend them and they get right on your car no matter how busy they are and do a fantastic job.
Vehicle: BMW 3 Series
Service Date: 11/16/2017
Review Created: 11/18/2017 07:36 AM
LES W. on 11/15/2017
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"Good Work"
Pleased with the work...a bit pricy
Vehicle: Mercedes-Benz S550
Service Date: 11/14/2017
Review Created: 11/15/2017 11:01 PM
JEPHTHAH J. on 11/14/2017
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"Service outstanding "
Treated like an individual
I was not talked down to like I experienced I at the other German Shop in Kennesaw.
Vehicle: BMW 5 Series
Service Date: 11/03/2017
Review Created: 11/14/2017 12:28 PM
ALI B. on 11/10/2017
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"Great job- as always!"
This team always provides impeccable service and takes great care of my vehicle!
Vehicle: MINI Cooper Coupe
Service Date: 11/08/2017
Review Created: 11/10/2017 04:45 AM
TOM B. on 11/10/2017
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"Great service"
I was hesitant to bring my Mercedes to a repair shop outside of the Mercedes dealer. My car has only been seen by the Mercedes dealer. But I heard good things about this shop. Not only did they provide the same quality that I would expect from the dealership they were much better priced! It was a win-win for me. I will be bringing both of my Mercedes as I found they are honest and at a great price point.
Vehicle: Mercedes-Benz C250
Service Date: 11/08/2017
Review Created: 11/10/2017 03:52 AM
CHIP B. on 11/07/2017
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"Great Service."
Very friendly staff. Gave me several options and completed the work in one day.
Vehicle: Audi S5
Service Date: 11/03/2017
Review Created: 11/07/2017 06:20 AM
Ali G. on 11/06/2017
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Ali said the business did a great job.
Vehicle: BMW X5
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
TOM V. on 11/04/2017
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"Great service"
Jeff and team had our car ready when promised. Communication is so important in the service industry and Reinhardt’s kept us updated throughout.
Vehicle: BMW Z4
Service Date: 11/02/2017
Review Created: 11/04/2017 03:46 AM
Nate M. on 10/30/2017
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Nate said the facility gave him a straight answer. The service was done in a timely manner and the price is fair.
Vehicle: BMW X5
Category: Service
Service Date: 10/06/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Samer H. on 10/27/2017
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Samer said he received great service and he would recommend them to others.
Vehicle: BMW 750Li
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Percilla A. on 10/27/2017
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Percilla said the problem was detected quickly and they fixed it well.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 10/13/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
AMAR B. on 10/24/2017
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"Amar Bougrab Feedback"
Friendly and knowledgeable staff.. excellent service.
Vehicle: Mercedes-Benz E320
Service Date: 10/23/2017
Review Created: 10/24/2017 10:00 AM
DAVE H. on 10/20/2017
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"Excellent service. Fair pricing."
Excellent service. Fair pricing. I never felt like they were trying to rip me off like is so common with mechanics.
Vehicle: Volkswagen GTI
Service Date: 10/13/2017
Review Created: 10/20/2017 06:11 AM
CHARLES R. on 10/20/2017
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"Not sure how the experience could have been improved."
My wife and I have different perspectives on car repair. She really likes the huge shiny dealership, the espresso machines, the car wash...all the perks. I like it too, when things are under warranty and somebody else is paying for it...but if it is my choice, I prefer competent and reasonably priced (not cheap...cheap scares me...you can't afford to keep equipment and updated training if you are just cheap). We just moved to the area, I had no real biases and needed some ABS work done on a GL...thought I'd give these guys a try. My wife might disagree...small shop, lots of old cars lying about, cluttered in places...but for me it was a perfect car experience. No BS, they knew what they were doing, did it, looped me into the decision process and didn't try to either shove a lot of unnecessary stuff or get out of their lane. Charged a perfectly reasonable price. Solved the problem. I'll be back.
Vehicle: Mercedes-Benz GL-Class
Service Date: 10/18/2017
Review Created: 10/20/2017 05:33 AM
SAMANTHA E. on 10/19/2017
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"Very Good Service"
They are very good at what they do. Very nice people and great service. I've gone to them twice already and they were very fast in fixing my car. And I've had no problems afterwards. I recommend this repair shop.
Vehicle: Mercedes-Benz ML350
Service Date: 10/06/2017
Review Created: 10/19/2017 08:04 PM
PETER K. on 10/19/2017
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"Best service and friendly"
It is hard to find someone very honest in this industry. They truly provide best and honest services with reasonable prices. I will rely on them for all my BMW needs.
Vehicle: BMW 3 Series
Service Date: 10/17/2017
Review Created: 10/19/2017 04:10 AM
Heribert J M G. on 10/16/2017
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"60 k miles service"
The service was anticipated 120 days before it was scheduled, enough time to prepare for the charge. The service was fast and straight by the estimate. Got a couple of special discounts and two rides back to my home. The customer attention is top notch.
Service Date: 10/04/2017
Review Created: 10/16/2017 07:51 AM
LARRY D. on 10/12/2017
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"The people "
Excellent friendly service! They go out of their way to ensure satisfaction!!!
Vehicle: Mercedes-Benz SLK-Class
Service Date: 10/10/2017
Review Created: 10/12/2017 06:47 PM
JOHN H. on 10/11/2017
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"Great people"
The folks that work for this establishment are very friendly and professional
Vehicle: BMW 750Li
Service Date: 09/29/2017
Review Created: 10/11/2017 01:50 PM
Displaying Review 1 - 20 of 535 in total