Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

681 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


TS
THOMAS S.
Kennesaw, GA
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Knowledgeable mechanics, reasonable prices
We've gone to Reinhart's for many years. We have a very old car and they keep it running. Sometime a challenge.

Work is always done right and the prices are reasonable

CC
Chris C.
Austell, GA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Chris said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Marietta, GA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Eric said the employees provided very pleasant service.
This review was collected via phone interview by Customer Research Inc.

MK
MARY JANE K.
Powder Springs, GA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Efficient, reliable and great service.
Superior service. Love the place.

WM
Wes M.
Kennesaw, GA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Wes said they were good.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Acworth, GA
Mercedes-Benz GL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Jeff said he got good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dallas, GA
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2019
Not a typical Auto Center
I came here for service because of the positive reviews... oil change and inspection and air filter. This was my first time here and I found the staff very nice and friendly and services top notch. My car needs more service but will do it at a later date and one piece of constructive criticism is that the parking needs to be addressed... shop office is cluttered and the first thing a customer wants to see is cleanliness or they'll get the wrong impression. I like this place and the staffing... I want to see this business thrive with these two suggestions which would advance things... estimates are reasonable for work done/to be done.

DY
DENNIS Y.
Acworth, GA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
My MB runs like a champ!
60K service performed this week. My ML350 starts and runs more smoothly. Their prices are realistic, and they never perform a service that is not needed. I trust them.

AW
AVERY W.
Kennesaw, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Honesty
If it’s a major job, they tell you. If it is not , they don’t make it major just to make money.

AW
AVERY W.
Kennesaw, GA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Great Service
They fix my car fast, not a lot of down time. They took me in, even while they were shot staffed. They rates are fare.

JT
John T.
Kennesaw, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
John said they did what he wanted them to do in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

RM
RUSS M.
Kennesaw, GA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Pretty methodical diagnosis
I had to tow the GL in since it went from “sluggish” starting to not even turning over. The guys methodically went through the starting system to find EVERYTHING wrong with it and fixed them all. Took awhile to get parts (thank you MB for all the “hoop jumping” to get an ignition module), but it has never started this strong. Thanks guys!

ND
Nikki D.
Kennesaw, GA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Nikki said the experience and mechanics were great. This business was recommended to her. Dave was great.
This review was collected via phone interview by Customer Research Inc.

TG
TAMMY G.
Acworth, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Good, Honest Mechanics
It is very important to feel at ease when you are in search of a mechanic. As you have to trust this person with one of your most valuable possessions. I believe in Quality over Quantity every day!

Verified Customer
Kennesaw, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Car Repair
Reinhardt's was able to take my car and repair it......working like a charm

KJ
Kevin J.
Kennesaw, GA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Kevin said that the place has excellent customer service, a quick response time and they provided him with an overall great experience.
This review was collected via phone interview by Customer Research Inc.

TW
TODD W.
Kennesaw, GA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
1st Class
Great customer service and these guys know what their doing. My experience was exceptional!

BG
Brian G.
Acworth, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Brian said the employees were knowledgeable. They provided excellent service. The work was done at a realistic price.
This review was collected via phone interview by Customer Research Inc.

EM
ERNESTO M.
Kennesaw, GA
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019
Service
Friendly and honest staff.

DY
DENNIS Y.
Acworth, GA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
One Satisfied Mercedes Owner
Bottom line... My ML350 and I will be back.