Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

333 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


PF
Peter F.
Syracuse, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Peter said this business has always done right by him. They do a nice job.
This review was collected via phone interview by Customer Research Inc.

SY
STEVE and JENNIFER Y.
Syracuse, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Good service
Professionals.

MT
MIKE T.
Syracuse, NY
Nissan Rogue Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Jim is a knowledgeably and honest manager who can be trusted to provide only the necessary service needed!
That restroom needs some more attention.

BB
BARBARA B.
Skaneateles, NY
Toyota Highlander
Verified
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09/02/2018
Catalytic converter problem
Jim Spicer and crew are very honest, dependable! Totally trust them to service our cars!!!

SM
SAM M.
Camillus, NY
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Good Service
Absolutely the finest repair facility around. Fair and efficient.

PG
Phil G.
Syracuse, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Phil said that he recommends this business for service. He is a return customer.
This review was collected via phone interview by Customer Research Inc.

JK
Jane K.
Syracuse, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jane said that the place has excellent service, she calls and they get her right in and she is always very happy with her experience.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Camillus, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Chris said he always does a good job and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Syracuse, NY
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Gary said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MA
MIKE and ANGELA A.
Camillus, NY
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Always A Great Experience
We have been taking our cars to Spicer's for years for both major and minor repairs. As always, we had a great experience. Jim and his team took care of our issues promptly and professionally.

GC
George C.
Camillus, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
George said that the business does a wonderful job. They are the best.
This review was collected via phone interview by Customer Research Inc.

GD
GENE D.
Syracuse, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Excellent Service
I heard a worrisome noise on Friday morning. Jim listened to it and immediately knew what the problem was. He made a temporary fix so I could get through the weekend and made an appointment for Monday. I brought the car in and by noon it was ready and working well. I especially appreciate the fact that he took the time to listen to the noise when he was already busy on that Friday and was able to diagnose the problem so quickly.

BT
Barry T.
Syracuse, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Carol. She said they always have good luck with this business. They have been going to them for years. The staff is very nice and fast. She has already recommended the place.
This review was collected via phone interview by Customer Research Inc.

BC
BILL C.
Syracuse, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great Service
Did my repair in the amount of time I was quoted. Price is what I expected. Great Service!

IJ
Ingrid J.
Syracuse, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ingrid said she's been a customer since this business opened many, many, many years ago and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jane K.
Syracuse, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Jane. She said anytime she's taken her vehicle in, the staff has given her excellent service, and has fixed the problem.
This review was collected via phone interview by Customer Research Inc.

CS
Cordell S.
New York
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Karen. She said they were trustworthy.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Camillus, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Just what I wanted
Spicer's did everything I wanted and found another problem I wasn’t aware of. All work done and completed in a very timely fashion. I’ll be going back next time I need service.

GD
Gary D.
Syracuse, NY
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Gary said the staff serviced his vehicle quickly, and they solved the problem, which made it easy. The price was fair, and was less than he thought it was going to be. He said he uses them on a regular basis.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
New York
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dennis said the staff did their best to get him a good price and he is happy with everything.
This review was collected via phone interview by Customer Research Inc.

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