Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

183 Reviews

97% Would Recommend
91% Business Response
Latest Review 13 days ago

Reviews


TK
Todd K.
Grain Valley, MO
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Todd said it worked out well.
This review was collected via phone interview by Customer Research Inc.

BC
Billy C.
Odessa, MO
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Sabrina. She said the staff got her in, and the service was priced decently.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 06/01/2018

Thank You for the great review.  If there is anything else we can do please give us a call or just stop in.  Have a great day!!


JW
Juliet W.
Santa Fe, NM
GMC Safari
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Juliet said she had a good experience with this business and they fixed the problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/24/2018

Thank You for the great review.  It was a pleasure to meet you and take care of your vehicle needs.  If you need anything else, please give us a call.  Have a great rest of the week and a Great Holiday!!


JC
Jim C.
Bates City, MO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jim said the experience was seamless.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/22/2018

Thank You for the great review.  It is always a pleasure to see you guys and be able to take care of your vehicles.  Have a great rest of your week and a great weekend.


GS
Gregg S.
Oak Grove, MO
Chevrolet Cutaway
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Gregg said they worked really hard on his vehicle. However, the problem was not found. The diagnostic charge was for two hours instead of one hour.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Needs to have BCM replaced and go from there.  We talked to you about the additional diagnostic time and it was approved, before we went any further.  We stopped after the additional hour was up.  


TS
Terry S.
Topeka, KS
Volkswagen Phaeton
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Terry said this business was instrumental in working with another facility to get the problem fixed. The staff was very helpful and cordial. He appreciates their business savvy. They removed the equipment that didn't work.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the great review.  It is always our pleasure to help in any way we can.  If there is anything else we can do, please give us a call.  Have a great day.


JM
James M.
Lake Lafayette, MO
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
James said the business did everything they said they would do, in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for a great review.  It was our pleasure to take care of your vehicle needs.  If you need anything else, please give us a call.  Have a great day


JY
Jennifer Y.
Grain Valley, MO
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Jennifer said her experience was easy. There was nothing wrong with it.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the great review.  It was a pleasure to meet you.  If there is anything else we can do for you, please give us a call.  Have a great day


DW
Darrin W.
Oak Grove, MO
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Darrin said they did everything he needed them to do.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for coming in and letting us take care of your vehicle needs.  It is always a pleasure to see you.  If there is anything else we can do, please give us a call.  Have a great day


MG
Mike G.
Kansas City, MO
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the review.  It was a pleasure to see you and take care of your vehicle needs.  If there is anything else we can do, please give us a call.


MG
Mark G.
Bay City, MI
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Mark said, this business gave him great service.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the great review.  If you are back this way, stop in to say hi.  Have a great day.


RC
Robert C.
Pleasant Hill, MO
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Robert said they are flexible and follow up a lot.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the review.  It was a pleasure to take care of your vehicle needs.  If there is anything else we can do, please give us a call or just stop in.


EH
Evan H.
Oak Grove, MO
Chevrolet Astro Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Evan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the review.  It is always a pleasure to see and visit with you.  If there is anything else we can do, please give us a call or stop in.


CM
CAMMY M.
Lone Jack, MO
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Always a good job
I've been with Spillman for years. Always good work. People are friendly and I can trust them. Christian based.
Spillman A. from Spillman Auto Service responded on 05/15/2018

It is always great to see you Cammy.  If there is anything else we can do, please give us a call or stop by.


DC
DEBORAH C.
Independence, MO
Ford Super Duty F-550 DRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
All around good service
Always friendly, reasonable prices and prompt service. Thanks!
Spillman A. from Spillman Auto Service responded on 05/15/2018

Thank You for the great review.  It is always a pleasure to see you.  If there is anything else we can do, please give us a call or stop by.


HM
Harry M.
Blue Springs, MO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Linda. She said the staff were very nice and pleasant to communicate with. Everything seemed fine.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Chariton, IA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Roger said he appreciates this business and he took good care of him.
This review was collected via phone interview by Customer Research Inc.

DW
Darrin W.
Oak Grove, MO
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Darrin said this business did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Blue Springs, MO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Richard said the business had really good customer service. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Evan H.
Oak Grove, MO
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Spoke with Karen. She said this business sent an employee to pick up the vehicle. They fixed it for free, this time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 183 in total