Reviews
MM
Marsha M.
Spokane, WA
2011 Hyundai Santa Fe
Verified Customer
People who work here
The guys in service (Robert and Alex) even in sells and the person who takes my money lol. Everyone is very nice.
Recommended
Verified Customer
Spokane, WA
2011 Hyundai Sonata
Verified Customer
Service
very prompt for appointments and service. Everyone is always very friendly and helpful.
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/14/2019
Your kind words are much appreciated! We always appreciate positive feedback from our customers.
Ashley Taylor5099443625
MB
Michael B.
Clarkston, WA
2015 Hyundai Genesis
Verified Customer
Service
Efficient,courteous and excellent communication.
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/14/2019
Your kind words are much appreciated. Thank you so much for coming to our dealership!
Ashley Taylor5099443625
RT
Richard T.
Spokane, WA
2019 Hyundai Tucson
Verified Customer
Very satisfied
Always courteous and competent service
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/13/2019
Thank you so much for the great review! Your kind words are much appreciated.
Ashley Taylor5099443625
CL
Cassandra L.
Newman Lake, WA
Great customer service
We recently traded in our 2011 Sonata for a 2019 Santa Fe. We had a wonderful experience working with Toni Cornell! She made sure every step along the way went smoothly. Toni you rock!
Recommended
CS
Carol S.
Chewelah, WA
Wonderful experience
I had a very good experience working with Jordan. He was respectful and knowledgeable. Even though I did not end up buying a car from him, the follow-up of both Jordan and the management was excellent. Thanks Spokane Hyundai for a wonderful experience.
Recommended
MM
Maria M.
Moscow, ID
2014 Hyundai Sonata
Verified Customer
Do Not Recommend
This place sucked Robert was rude thankfully Jacob helped!
NICK C., Service Manager from Spokane Hyundai responded on 11/12/2019
Maria,
My name is Nick Crider and I am the Service Manager at Spokae Hyundai. I am so Sorry that you had so such a horrible service experience. I would love to be able to connect on the phone with you regard your experience and hopefully figure out what happened. PLEASE call me at your earliest convenience 509-944-3651
Service Manager
509-922-1450
Nick.Crider@SpokaneHyundai.net
JM
Juliane M.
Spokane, WA
2015 Hyundai Santa Fe
Verified Customer
Service Dept Exceptional
Great customer service and kept me informed of possible charges. Robert was great!
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/07/2019
Thank you so much for the great review!
Ashley Taylor5099443625
TB
Tom B.
Sprague, WA
2014 Hyundai Elantra
Verified Customer
Everyone
everyone is great Sherri out front is great and Alex is great
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/05/2019
Your kind words are much appreciated!
Ashley Taylor5099443625
AC
Andrew C.
Spokane, WA
2012 Hyundai Sonata
Verified Customer
Service was way Quicker than stated. Can't do better than that.
Quick and fast. Friendly service staff. Only complaint is couldn't get the TV to work.
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/05/2019
Making our customers happy is always our priority!
Ashley Taylor5099443625
PB
Paulette B.
Spokane, WA
2015 Hyundai Genesis
Verified Customer
The people that work there.
I absolutely love my Genesis. I felt that buying my car was an easy, relaxed, no pressure sale. I enjoy taking my vehicle back for service and saying hello to the guy who sold me the car and manager. I liked it so much I would enjoy working with that team anyday.
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/05/2019
Your kind words are much appreciated, We appreciate you coming to our dealership!
Ashley Taylor5099443625
Verified Customer
Deer Park, WA
2010 Hyundai Accent
Verified Customer
Service review
Good customer service, friendly, answer questions,and are prompt in getting car in at scheduled time.
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 11/05/2019
Making our customers happy is always our priority!
Ashley Taylor5099443625
JV
Jennifer V.
Spokane, WA
2019 Hyundai Elantra
Verified Customer
Always Attentive
Took my car in for its first oil change and asked to have the deice sprayers checked. Robert made sure to tell me that there was a part recall and immediately checked the spray nozzles. They are adjusted too high and cause overspray all the way to the back window. The part replacement is time consuming and my sprayers cannot be adjusted so they ordered a new set for me and will call me to schedule a follow up. Alex helped me once my oil change was done and was quite entertaining and pleasant to speak with. Had a great experience as always. :)
Recommended
NICK C., Service Manager from Spokane Hyundai responded on 10/29/2019
Thank you so much for your feedback. We love Robert & Alex!!
Nick CriderService Manager
509-922-1450
Nick.Crider@SpokaneHyundai.net
DH
Donald H.
Spokane, WA
2015 Hyundai Sonata
Verified Customer
Robert provided great customer service.
See above
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 10/25/2019
Thank you so much for the great review!
Ashley Taylor5099443625
WN
Walt N.
Post Falls, ID
Outstanding dealership!
Heidi did an excellent job in helping with my used vehicle purchase. Would recommend her and this dealership to anyone for the best place to go to buy a car.
Recommended
HR
Harry R.
Spokane, WA
2016 Hyundai Tucson
Verified Customer
Nice but...
Great service, but when I got in my car it smelled like pot. I am cool with weed but not in my car. Serve person must have had a dank nug in his pocket. Had to air the car out.
Recommended
NICK C., Service Manager from Spokane Hyundai responded on 10/29/2019
Thank You for responding to our Survey. We hope to contine giving you good survice in the future!
Nick CriderService Manager
509-922-1450
Nick.Crider@SpokaneHyundai.net
JJ
Jim J.
Spokane, WA
Toni Cornell was most helpful
Toni went way out of her way to help me. My home was robbed and my Hyundai was taken. When l called Spokane Hyundai Toni picked up and went way out of here way to help me deal with a difficult situation over the phone, and was able to help me and the Police locate my stolen car. I can not give Toni high enough praises for all of the time and effort she helped me with. I had the pleasure to met Toni a month ago while looking at new cars. She remembered me from that short interaction. There is no question as to which make, dealership, and most importantly which sales associate I will work with in buying my next car. Thank you Toni.
Recommended
SA
Stephen A.
Spokane, WA
2015 Hyundai Sonata
Verified Customer
Friendly staff, plus Toni always says Hi when ever she see's me.
Excellent service.
Recommended
NICK C., Service Manager from Spokane Hyundai responded on 10/21/2019
Stephen I appreciate you filling out our Survey!
Nick CriderService Manager
509-922-1450
Nick.Crider@SpokaneHyundai.net
Verified Customer
Lewiston, ID
2011 Hyundai Tucson
Verified Customer
service and sales
service was great and so was the saleswoman!
Recommended
NICK C., Service Manager from Spokane Hyundai responded on 10/21/2019
We appreciate your feedback!
Service Manager
509-922-1450
Nick.Crider@SpokaneHyundai.net
KG
Kelly G.
Nine Mile Falls, WA
2016 Hyundai Tucson
Verified Customer
Great Staff-- Robert and all the rest!
Robert took care of the issue I had with my Tucson until it was 100% fixed!
Great job-Great attitude!
Great job-Great attitude!
Recommended
ASHLEY N T., Warranty Admin from Spokane Hyundai responded on 10/15/2019
When our customers leave here happy, that makes us happy! Thank you for taking the time to fill out our survey!
Ashley Taylor5099443625