ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
94% Would Recommend
75% Business Response
Latest Review 1 day ago
Michael M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant & and formative "
I would & have recommended this business to family & friends -
This is my 4th Hyundai Elantra it is a beauty I love the performance and all the extra goodies in side - I do wish Hyundai dealers would include the XM radio not just the trail - also a free car wash each time I take my car in for maintenance-
I’m sure this is possibles will see
My big decision for my 5th Hyundai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 05:44 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/18/2018

Thank You for the positive survey response.

Maria P. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly Service"
The staff is very friendly and explain everything in details.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 04:49 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/16/2018

Thank You for the positive survey response.

Verified Customer on 04/13/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Unsatisfactory service experience"
I got the run-around in place of having my Sonata repaired. Not a pleasant experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/13/2018 08:11 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/16/2018

Sorry for your recent negative service experience. We will try to secure a car for you in the next few days to see if we can resolve this problem.
 

Verified Customer on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just purchased used vehicle"
service and people were above and beyond nice. Was surprised it took quite a while just to purchase the vehicle. But would come back to them.
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/13/2018 12:15 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/16/2018

Thank You for the positive survey response.

Meghan C. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and accommodating service!"
Big Thank you to the everyone in the Service Department and to Frank in Sales. Truly has been a pleasure dealing with this team!!! I look forward to purchasing more Hyundai's in the future!!

Thanks for all you do for your clients!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/13/2018 10:37 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/13/2018

Thank You for the positive survey response.

Maureen G. on 04/10/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
GREAT SERVICE .HAD 3 RECALLS WAS IN AND OUT IN NO TIME THANK YOU
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/10/2018 02:00 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/11/2018

Thank You for the positive survey response.

Verified Customer on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent service visit"
My recent service visit to Sport Hyundai was as enjoyable as a service visit can be. I was greeted in a friendly manner and my car was taken care of faster than I expected.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/10/2018 11:40 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/10/2018

Thank You for the positive survey response.

Verified Customer on 04/09/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Just ok"
Just ok
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/09/2018 06:08 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/10/2018

Sorry for your recent negative service experience.

Alfred T. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service representative,Dominic Demario!"
I am happy with the service I get Sport Hyundai.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/09/2018 11:57 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/10/2018

Thank You for the positive survey response.

Gerald L. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bring down the price."
Excellent service and excellent car. The problem is the price of this service. The labor rate is sky high, as well as all dealerships.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/08/2018 06:42 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/09/2018

Thank You for the positive survey response

Mario R. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Customer service is good, prmpt
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 02:02 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/07/2018

Thank You for the positive survey response.

Therese L. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendliness, the service, and the willingness to help me out when I needed something to be done with the car right away."
Over the years I've purchased five cars from your dealership. Always getting great service. Great deals. A place that I know I can come back and have good and reliable work done to my car. And a shout out to Bill who fix my son's car. I thank him so very much for his time. And professionalism.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 10:38 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/07/2018

Thank You for the positive survey response.

David D. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stickers!"
I stopped in to get a recall addressed from Hyundai. They gave me 2 new stickers and bam it was like my sonata was a new car. 5 minutes of effort to make a 14 feel like an 18.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/04/2018 10:27 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/04/2018

Thank You for the positive survey response.

Carolyn P. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent service department. Friendly, thorough and quick. If it’s going to take long, they provide a ride and will pick you back up later .
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/03/2018 07:04 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/04/2018

Thank You for the positive survey response.

Wendy G. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall "
When I had to come in for 2 different recalls my car had the service department gad me in and out before I had the chance to finish my coffee!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 12:40 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/03/2018

Thank You for the positive survey response.

George M. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tops in customer service"
The guys in Service are the reason I keep coming back to Sport. They are the best. They take good care of my 2017 Sonata and they take good care of me as well.
Thanks guys!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/02/2018 10:35 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/02/2018

Thank You as always for the positive survey response.

Delores M. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Rep"
The Staff is great and make you feel welcome, with a hearty Good Morning from the moment you walk in the door. My Service Rep is Dom and he is truly the best. I know that he is going to let me know exactly what is happening with my car and how much time I can wait in getting repairs to maximize the performance of my car. If it is urgent I know he will honestly tell me no this can't wait.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/26/2018
Service Type: Repair
Review Created: 04/02/2018 07:47 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/02/2018

Thank You for the positive survey response.

Donna K. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous/friendly/accessilble/prompt/knowledgeable."
Parts & Service Depts. were fantastic. Jimmy D. from sales is phenomenal. Bought my car from him in December and I can still call on him and he will help me navigate the Hyundai system to help service my car. Will continue to do business with your dealership.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/22/2018
Service Type: Maintenance
Review Created: 03/31/2018 01:38 AM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/02/2018

Thank You for the positive survey response.

Victor C. on 03/30/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"??????????"
?????????
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 03/30/2018 07:44 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/02/2018

Thank You for the positive survey response.

Irving B. ReScore Review on 04/03/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irv B"
The staff and service department are caring , efficient and knowledgeable. They shouldn't be penalized for a parts issue that was out of their control.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 03/30/2018 12:49 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Irv B"
2 STARS NOT ACCEPTABLE.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/28/2018
Service Type: Repair
Review Created: 03/30/2018 12:49 PM
DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/02/2018

Sorry for your recent negative service experience.

DOUGLAS W I., Service Manager at Sport Hyundai responded on 04/04/2018

Thank You for understanding and if there is anything we can help you with in the future please contact us.

Displaying Review 1 - 20 of 1345 in total