Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

17 Reviews

95% Would Recommend
Latest Review over 6 years ago

Reviews


JO
Jeremy O.
FL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2011 Category: Collision
Jeremy said even though there were a few imperfections it's still good. They put on the wrong fender, but it will be fixed free of charge. The prices are better than the competition he found.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
FL
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/05/2011 Category: Collision
Fred said the paint has specks in it and he is taking it back to the business to have the issue resolved.
This review was collected via phone interview by Customer Research Inc.

KL
Kayla L.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2011 Category: Collision
Kayla said she was referred to this business by a Dodge dealership because they had the cheapest estimate.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2011 Category: Collision
Jack said his vehicle was ready the following day, but he didn't mind and was only told there had been a problem without an explanation. He found a coupon for this business in the SSC student guide.

MT
Marsha T.
FL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2011 Category: Collision
Marsha said a 4 out of 5 rating when it comes to her satisfaction with her overall experience because no one's perfect.

DC
Dale C.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2011 Category: Collision
Dale said he found this facility on the internet.

BD
Brandy D.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011 Category: Collision
Brandy stated to keep up the good work.

CJ
Cameron J.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011 Category: Collision
Cameron said they did a great job.

MR
Mike R.
FL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2011 Category: Collision
Mike said his vehicle was not ready when promised because there was a mark on the hood from the paint not drying correctly. So far his vehicle is a couple days late and currently at this business. He was told it would be finished by today and when he went in they hadn't started on it. He was not kept adequately informed during the repair process and was not satisfied with the communication because he was not informed it was not going to be ready so he drove over there to pick it up. He understands they get busy and have a lot to do.

EL
Ed L.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2011 Category: Collision
Ed said this business has also worked on 5 other vehicles he has owned. He has been dealing with this business for many years. Everything is good at this business.

TP
Terry P.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2011 Category: Collision
Terry said he encouraged Sprayglo to keep up the good work.

MM
Marian M.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2011 Category: Collision
Marian said she greatly appreciates this business.

TE
Tom E.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2011 Category: Collision
Tom said everybody was very pleasant and they did a nice job.

SP
Scott P.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2011 Category: Collision
Scott said this business did a good job and he is pleased with his vehicle.

JW
Jared W.
FL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2011 Category: Collision
Jared said the person who prepared his estimate had left off some parts needed to complete the repair. The estimator had also agreed to bump out a dent as part of the repair. Since the parts should have been included as part of the insurance claim they would have to be paid for by the customer. The vehicle was picked up on a Friday and then returned for two days to have the dent removed. Due to the estimator missing parts needed as part of the repair he is not satisfied with the way the estimate was prepared. James said the man who did his estimate is no longer at the facility and the personnel have tried very hard to make the problem right working with him.

SA
Skye A.
FL
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Overall Rating 1/5rating 1rating 1rating 1rating 1
07/23/2011 Category: Collision
Skye said she was not satisfied with the overall experience because they painted her vehicle the wrong color. The second time they painted it, it still didn't look like the color she chose. She was told it looked different because it was painted on a much larger scale than the small sample. The person that prepared her estimate was rushing and wasn't thorough. Because of these reasons she would not recommend the business.
Kevin I. from Sprayglo Tallahassee
Mrs. Anderson brought in her Ford Ranger to have the color changed from black to green. At the time, the new location manager was a friend of hers and it was him who did the estimate that she is unhappy with. Also, Mrs. Anderson was charged $350 but her friend gave her an $1100 paint job. Her truck was painted black when it was supposed to be green, however, once again, her friend prepared her ticket wrong so it was not noticed until the car was delivered to Mrs. Anderson by her friend. Immediately after her truck was painted, several issues were discovered that brought to light a severe integrity issue in this shop and a change in management was facilitated. We corrected the issues with her truck after this and she seemed satisfied. I believe that if her friend were still an employee, this survey would have looked much different, however, since she received $800 worth of free service; whether she was made aware of it by her friend is unknown; I feel she has been more than compensated. Also, the second time her car was painted, I personally saw it and the color was an exact match.

AE
Andrew E.
FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2011 Category: Collision
Andrew said they did a pretty good job. He had to bring the vehicle back a few times, but in the end everything turned out pretty well.

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