Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

614 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


AW
AUSTIN W.
Springville, UT
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Tunex in Springville is awesome
I use Springville Tunex for all of my commercial and personal repair needs. They are always fast, honest, and fair. I highly recommend them for any automotive repair or maintenance needs.

JB
Jason B.
Pleasant Grove, UT
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Jason said everything was great except he did an emissions test and he didn't' read the paperwork. The staff member just handed it to him and when he went to the DMV he hadn't passed the exam so he had to go back and drive his vehicle around for a couple hours. Had he just told him he failed that morning it would have saved him a lot of time.
This review was collected via phone interview by Customer Research Inc.

RH
Ricky H.
Mapleton, UT
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Ricky said he had a great experience at the business. The staff treated him very well. They did an excellent job and they did not beat around the bush with things like the prices.
This review was collected via phone interview by Customer Research Inc.

JA
Jordan A.
Santaquin, UT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jordan said the staff was very communicative, quick, and resolved the issues.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
Provo, UT
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
David said he is very happy with the service and the staff treat him fairly. He is very happy with the services the business has provided.
This review was collected via phone interview by Customer Research Inc.

SB
Sandy B.
Spanish Fork, UT
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sandy said the employees did good work. They were able to get her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

TH
Taylor H.
Provo, UT
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Taylor said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Brigham B.
Springville, UT
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Brigham said the employees were able to get his vehicle in and complete the work on the same day.
This review was collected via phone interview by Customer Research Inc.

MR
MARCO R.
Orem, UT
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Helpful in a time of need.
I got a call back after leaving a message..
They showed knowledge of my car problem
And I was happy after I got out of their super clean facility. My car is happy too. Thank you guys!!!

OB
Osvaldo B.
Provo, UT
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Osvaldo said the head guy fully explained the issue. He was attentive and helpful.
This review was collected via phone interview by Customer Research Inc.

JB
Josie B.
Springville, UT
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Josie said it was not bad service. She would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HB
HEATHER B.
Spanish Fork, UT
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Wonderful establishment!
We have been impressed every time we've taken our vehicles into this Tunex. Very knowledgeable staff that provides information in a way to help explain why problems have arisen and what steps can be taken to address the issue. Not pressured into optional services and feel like they have my best interest at heart. We will keep coming back with all of our vehicles.

WS
Waylon S.
Springville, UT
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Waylon said the service was good but he was charged more than he expected. He was treated very well, as if he were a friend and not just a customer.
This review was collected via phone interview by Customer Research Inc.

ST
Suzi T.
Springville, UT
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Suzi said the business always provides excellent service.
This review was collected via phone interview by Customer Research Inc.

RL
Ramond L.
Saint George, UT
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Ramond said the service was good. The employees took care of his vehicle in an emergency situation. He had no service issues.
This review was collected via phone interview by Customer Research Inc.

JM
Jeramy M.
Springville, UT
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jeramy said the staff are polite and during his last service visit, he noticed a puddle beneath his vehicle. He alerted the staff to this issue and they immediately took his vehicle back in to correct the problem.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Spanish Fork, UT
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
David said the staff were really good with communicating and following through.
This review was collected via phone interview by Customer Research Inc.

KC
Klint C.
Springville, UT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Klint said the service was great overall. The business is a really nice and honest place.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Salem, UT
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Connie. She said Scott is excellent and they do a great job.
This review was collected via phone interview by Customer Research Inc.

MA
MARK A.
Spanish Fork, UT
Cadillac Eldorado
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018
Good service but more $ than I expected
I love their service and they are willing to help, but I was very surprised when a simple 10 minute emissions test cost $40. I like good service, but I cannot afford that when others do it for $25.