Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

495 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


LW
Lisa W.
Volkswagen Beetle
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06/16/2018
State Automotive keeps my vintage VW on the road!
So grateful for the skilled honest "car doctors' at State Automotive!
My 79 VW Bug had a broken fuel line (not unusual for an almost 40 year old car). Woody (expert mechanic) placed new fuel lines and got the bug running great! I have total confidence in Woody working on my bug.

Dustin the manager, is terrific! He knows cars! He always gives an accurate estimate. And I love that he will review with me (and explain it in a way I can understand) anything found needing repair before doing the work. And he gives options like 'this one repair is really necessary but these other two you can wait on, they're not to the point where you have to do them'.
My other car is a 2002 HONDA CRV. Lots of people tell me 'you should get a new car' but as long as these guys keep it running, I will keep driving it!
I highly recommend State Automotive!

KJ
Karianna J.
Utah
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06/09/2018 Category: Service
Karianna said the staff and the business are awesome.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Utah
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tom said the staff did everything they said they would do. They kept him informed and involved during the process.
This review was collected via phone interview by Customer Research Inc.

CN
Caleb N.
Utah
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Caleb said he received good advice and all his questions were answered.
This review was collected via phone interview by Customer Research Inc.

TL
Teresa L.
Utah
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Teresa said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Utah
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Mike said that he frequents the facility because he appreciates the staff there and the service they render.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Orem, UT
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dennis said he really likes the staff at this business, they did everything he asked and they are great.
This review was collected via phone interview by Customer Research Inc.

DS
Duane S.
Utah
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Duane said that the facility did a good job on his vehicle, he has confidence in them and they were prompt with the service.
This review was collected via phone interview by Customer Research Inc.

BD
Ben D.
Utah
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ben said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AK
Amanda K.
Midvale, UT
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Customer Service/ Efficiency
These guys are always friendly and super quick.
Made appointment for 11am
Showed up 10:40
Out the door with safety/emission passed and new tags by 10:55.

LW
Larry W.
Utah
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Larry said he was pretty impressed with the business. When he came in, they analyzed his vehicle and called him with several options on what he could do. They explained to him which was the best option, which was the most expensive option, and which was the least effective option. The staff told him his vehicle might be ready by Saturday, but they would aim for Friday, and it was done by Friday at 2PM. The staff know what they're doing, they weren't trying to cheat him. He was thrilled with how well it worked out, he was really pleased overall. He would come back for service again.
This review was collected via phone interview by Customer Research Inc.

MF
Mckay F.
Utah
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mckay said the staff were able to finish his order very quickly within 24 hours. They were very efficient and had several technicians working on it.
This review was collected via phone interview by Customer Research Inc.

AC
Alfredo C.
Utah
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alfredo said Justin and the staff were easy to work with. Everything was simple.
This review was collected via phone interview by Customer Research Inc.

BB
Burt B.
Utah
Lexus LX 470 Luxury Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Burt said he uses the facility often. They get him in quickly and he has a good relationship with the staff, who always treats him well.
This review was collected via phone interview by Customer Research Inc.

ZJ
Zen J.
Sandy, UT
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Zen said one of the mechanics was abrasive with him.
This review was collected via phone interview by Customer Research Inc.

TA
Tj A.
Utah
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
TJ said the business got the job done on the day he needed it done.
This review was collected via phone interview by Customer Research Inc.

SF
Stacy F.
Salt Lake City, UT
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
State automotive is amazing!!!
I have a few different cars and everyone I'm needing any work done on them I call SA!!! Just took my Chevy truck in and Dustin too great care of us.... Wonderful PR skills, fast, honest team. I am a lifelong customer!

AM
Art M.
Utah
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Art said he has been there numerous times and they have always done a good job.
This review was collected via phone interview by Customer Research Inc.

NN
Nathan N.
Ogden, UT
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Nathan said he likes this business and would recommend it to others.
This review was collected via phone interview by Customer Research Inc.

ER
Erin R.
Orem, UT
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Great service, respectful, informative
State Automotive once again was super informative and respectful. They are respectful and do not talk down me. As a woman with a truck too many auto places treated me like Im stupid, not State Automotive, I love State Automotive.

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