Stellys Transmission Specialist

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

108 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


TP
Troy P.
Pine Grove, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017
My experience and many others with "Stelley's Transmission"
I saw one review posted, that in my opinion, a negative review (1 star) in which didn't make my decision on whether to give Stelley's a call or not, although the rest of reviews were very positive. After reading it, I just couldn't grasp on why would a business that's been in business for several years, having owned a business myself, jeopardize their reputation, in trying so call "steal" a person vehicle. Sounds to me there were more underlying issues with these folks. So, I called in advance, spoke with the owner (Joe), told him my situation with my transmission, he gave a date to have my car there. I dropped the car off at the business. The day of the drop-off Joe explained to me, once he'd looked at the transmission and determines the problem, he'd call me and let me know my option (if any) and cost. A day later I received a call from Joe, giving me the run down on the problem, the cost per parts needed (down to the cents), and all warranties involved. This was done prior to any work performed. Weeks later I received called from Joe, asking "how was the car doing" my reply was perfect and had no problems since. I thought that was good customer service and in line with treating their customers First, Last, and Always.

GA
Grant A.
Walker, LA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/15/2016
Tried to steal my car from me basically
My Lexus suddenly had a warning light one day and we had it towed to Stellys because a friend recommended it. After 2 weeks of trying to find out what was wrong with my car we were told the transmission was dead and they offered to buy it for parts for $500. The car had recently been involved in a wreck and had an entire new back end worth over $3000 in parts (Lexus parts are expensive) so we had the car towed away for a second opinion. The car was fixed for under $500 and works perfectly now. I believe these people were trying to basically steal my car from me for $500 by lying about what was wrong with it. I will be telling everyone I know and anyone who will listen to never take their vehicle here.

AG
Aundre G.
Louisiana
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Aundre said this business was recommended to her. She had a transmission leak and it was taken care of.
This review was collected via phone interview by Customer Research Inc.

RA
Roland A.
Louisiana
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2016 Category: Service
Roland said they lacked a little bit in communication. However, they were very good, very thorough and they provided very good work.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmy M.
Walker, LA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Jimmy said the business honored his requests for the exact price he was quoted.
This review was collected via phone interview by Customer Research Inc.

TO
Trevor O.
Denham Springs, LA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Trevor said Joe, an employee, was really nice and did a really good job.
This review was collected via phone interview by Customer Research Inc.

CB
Carolyn B.
Louisiana
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Carolyn said this business is honest and dependable. She also noted they have good prices. Overall, she has found them to be a good facility to deal with.
This review was collected via phone interview by Customer Research Inc.

JC
Jeffrey C.
Louisiana
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Jeffrey said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

BB
Bobbi B.
Louisiana
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
Bobbi said the business is professional. They did excellent work, the price was fair, the staff was very friendly and she would recommend their service
This review was collected via phone interview by Customer Research Inc.

BM
Benny M.
Denham Springs, LA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Benny said it was his second time dealing with them, it's straightforward, they quote it and they fix it. He likes them, there's no loop ends or extra charges.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
Louisiana
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Spoke with Karen. She said both she and her husband are very impressed with the business. They had to tow her vehicle to them and at first she was told repairs might cost $1,300, but then they called and said they had found the necessary part for $500 so the cost would be much less. She said they are honest and they got the part very quickly. They communicated with her keeping her informed the whole time.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Louisiana
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Spoke with Glenda. She said she was pleased with the help at the business.
This review was collected via phone interview by Customer Research Inc.

SY
Stacy Y.
Louisiana
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Stacy said this business has good customer service. He had a transmission rebuilt.
This review was collected via phone interview by Customer Research Inc.

DH
Donny H.
Louisiana
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2016 Category: Service
Donny said the business did him right. He recommends them all of the time.
This review was collected via phone interview by Customer Research Inc.

BM
Brandy M.
Louisiana
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Brandy said she loves this business. The staff does great work. They are awesome and very honest.
This review was collected via phone interview by Customer Research Inc.

RS
Robbie S.
Louisiana
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Robbie said she is very happy with this business. They were able to help her with a difficult situation and she really appreciates that.
This review was collected via phone interview by Customer Research Inc.

EH
Errol H.
Louisiana
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2016 Category: Service
Errol said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Kandi R.
Louisiana
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2016 Category: Service
Kandi said the business was very nice and answered any questions she had that made her feel uncomfortable about money.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
Louisiana
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Spoke with Ireacy. She said they were very honest and prompt with the work.
This review was collected via phone interview by Customer Research Inc.

AB
Alisa B.
Louisiana
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Alisa said they did everything she asked them to do and they kept her informed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 108 in total