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Stephens Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
93
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Stephens Automotive is a proud leader in the sale of reliable, late model used cars, trucks, SUVs, vans, and hybrid vehicles. Stephens Automotive is ideally located on Beaver Drive in Johnston just off of Merle Hay Road. For over 20 years, Stephens Automotive has been serving Des Moines and surrounding communities, including Ankeny, Stephens Automotive is a proud leader in the sale of reliable, late model used cars, trucks, SUVs, vans, and hybrid vehicles. Stephens Automotive is ideally located on Beaver Drive in Johnston just off of Merle Hay Road. For over 20 years, Stephens Automotive has been serving Des Moines and surrounding communities, including Ankeny, Clive, Grimes, Johnston, Urbandale, West Des Moines, and Windsor Heights. ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(515) 278-9994
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5320 Nw Beaver Dr Johnston, IA 50131-1334
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Stephens Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
Write a Review
Recent Reviews
DL
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Denise L.
Des Moines, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2026
10
100% Recommend.
There aren’t enough positive, awesome words to explain how Stevens Auto shop took care of me. I had been having issues with my AC, everywhere I called were all booked out for a month or so, Stevens got me in the following Monday as this was Friday when I called. I asked if they offered shuttle to and from home, while they work on my truck, they said “No” but even better, they offered me a complimentary loaner car!!!! I was shocked because most places don’t look out for their customers and I’ve had to take UBERs home from shops when getting my car worked on, and we all know that the monies all up, I’d rather put that money towards my bill. I was quoted a price which was way out of my budget and explained to them that another auto shop had quoted another amount in my price range and Stevens Auto Shop matched their price!!!!!!!!! Talk about “Taking care of their customers”!!! I will always have nothing but great, awesome words about here! And I will send anyone who needs their vehicle worked on to come here. “THANK YOU STEVENS AUTO SHOP”! You really took care of your girl! I will be back if I ever need help on my truck again.
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