94% Would Recommend
Latest Review 4 days ago
Ron J. on 11/20/2017
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Ron said the service was great and the task was done in 10 minutes.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
JORIE B. on 10/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not Pleased"
I came to Steph's Garage b/c I had a free coupon for an oil change and should have known that would have meant up-selling on future services that I did not need. Hopefully, the oil change was done correctly. The oil change sensor light is still active on my car post-oil change (I will go somewhere else to get that turned off done), and while I know that the mechanic went into my glove box to check the cabin filter, there should be no reason for the mini-folder (which was closed when my car was brought in) with my car's documents to be open (as if someone perused my car's paperwork or the mechanic didn't care to return things to the way they found them). Will not come to Steph's Garage for service ever again and will not recommend them to a friend.
Vehicle: Toyota Corolla
Service Date: 10/30/2017
Review Created: 10/31/2017 09:42 AM
Shoshana M. on 10/27/2017
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Shoshana said the employees did a price match for her. She was able to bring the vehicle in immediately. She dropped off vehicle early, before going to work and the vehicle was finished and ready for her when she was done with work.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/04/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Dan O. on 10/26/2017
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Dan said this business was honest, easy and delightful.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/17/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Jacob H. on 10/25/2017
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Jacob said he has been going to this business for a long time. The staff always do a great job and they should keep up the good work.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
AIDAN G. on 10/21/2017
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"Quick and effective"
I brought my truck in the other day for an oil change, and they had it ready within 25 minutes. They noticed some other problems and asked if I wanted a quote. Mechanics are skilled, have expertise, and provided great customer service.
Vehicle: Toyota Tundra
Service Date: 10/16/2017
Review Created: 10/21/2017 08:55 AM
DOUG N. on 09/13/2017
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"Satisfied Customer!"
You solved a noise problem that the Nissan dealer could not. They had been looking for it over several visits, and you found it in 30 minutes! Even though you're fix needed a little tweaking, you solved it. Thanks!!!
Vehicle: Nissan Frontier
Service Date: 08/04/2017
Review Created: 09/13/2017 08:43 AM
Ramadan M. on 08/29/2017
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Ramadan said the business is very friendly and explained everything. They helped her and had good communication.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/10/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Christine C. on 08/28/2017
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Christine said they have excellent service.
Vehicle: Ford Escape
Category: Service
Service Date: 08/16/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Adam O. on 08/28/2017
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Adam said this business is convenient, friendly, quick and they have good prices.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
TODD W. on 08/25/2017
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"Recent Work"
everything was excellent - above and beyond service.
Vehicle: Jeep Grand Cherokee
Service Date: 08/14/2017
Review Created: 08/25/2017 12:34 PM
MARGARET F. on 08/25/2017
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"Just tried for the first time"
Close to home and good service and advice. My flat tire light still is on, however. Blinks occasionally but never goes off.
Vehicle: Kia Sportage
Service Date: 07/26/2017
Review Created: 08/25/2017 12:05 PM
LISA B. on 06/26/2017
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"Great Shop"
Excellent service, quick, clean, fixed the problem the first time, great location. Thanks!
Vehicle: Volvo C70
Service Date: 06/23/2017
Review Created: 06/26/2017 09:58 AM
Ed G. on 06/16/2017
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Spoke with Katrina. She said she was very satisfied with the experience. They did a good job.
Vehicle: Honda Accord
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 05/31/2017
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Paul said it was very good. The work was delayed 30 minutes longer than expected. He was not given a reason for the delay.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 05/26/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Stewart S. on 05/26/2017
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Stewart said this business did a good job. They were quick and easy to deal with .
Vehicle: Ford Escape
Category: Service
Service Date: 05/17/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 05/17/2017
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Mike said they did a good job and they were quick.
Vehicle: Nissan Altima
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone T. on 05/08/2017
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Tyrone said he had experience with the old owners of the business. When he went in for service he learned the ownership had changed. The employees did a good job.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/02/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying all 18 Review