Mr Labucay, thank you very much for you five star survey from Hyundai
look forward to helping in all your future service needs.
thanks again,
Eric Yeager

Verified Customer

Mountain View, CA

2012 Hyundai Elantra

Verified

09/18/2018 Category: Service

Great

Quick, easy service.

Recommended

Shannon E Y. from Stevens Creek Hyundai responded on 09/19/2018

Thank you for taking the time to fill out the survey and for your business,We look forward to seeing you again in the future

Verified Customer

Sunnyvale, CA

2018 Hyundai Santa Fe S

Verified

09/18/2018 Category: Service

Good customer service staff

I have had my oil changed twice so far on my new Hyundai Santa Fe Sport. All fine and good as it's a simple service. But one thing that bugs me is the lack of attention to wiping down the excess oil. Both times, I've ended up with a spot on my driveway right after the service. I wish they'd just take the time to wipe things down after service completion!

Recommended

Cathal E. from Stevens Creek Hyundai responded on 09/18/2018

Thank you for taking the time to fill out the survey and for your feedback which is duly noted,We look forward to seeing you again in the future

Laxman B.

Sunnyvale, CA

2017 Hyundai Elantra

Verified

09/18/2018 Category: Service

Laxman Bhalerao

Excellent service staff, good service and timely delivery.

Recommended

Shannon E Y. from Stevens Creek Hyundai responded on 09/18/2018

thank you very much for you five star survey from hyundai
look forward to helping in all your future service needs.

Kim Y.

Campbell, CA

2013 Hyundai Santa Fe S

Verified

09/18/2018 Category: Service

Great service, explains all that's being done and all that was done.

Excellent

Recommended

Cathal E. from Stevens Creek Hyundai responded on 09/18/2018

Thank you Kim for taking the time to fill out the survey and for choosing Stevens Creek Hyundai for your service needs,We look forward to seeing you again in the future

Verified Customer

Santa Cruz, CA

2013 Hyundai Elantra

Verified

09/18/2018 Category: Service

Good work and fast service.

Thanks to Eric for getting me out quickly. Hyundai is good at catching problems early.,

Recommended

Shannon E Y. from Stevens Creek Hyundai responded on 09/18/2018

thank you veriy much for your five star survey
look forward to helping in all your future service needs
thanks again
eric yeager

Kurt A.

Santa Clara, CA

2013 Hyundai Elantra Gt

Verified

09/18/2018 Category: Service

The service writer / was the best. She was extremlly helpful and knowledgwable.

Recommended

Lynn M. from Stevens Creek Hyundai responded on 09/18/2018

Thank you for your kind words. It is my pleasure being able to assist you with your service needs.

Kind regards,

Lynn Maryatt
Service Consultant

Harold G.

Redwood City, CA

2017 Hyundai Tucson

Verified

09/18/2018 Category: Service

Thx

Recommended

Lynn M. from Stevens Creek Hyundai responded on 09/18/2018

Thank you for your survey. It is always our goal to give 5 star service each and every time you are here for services.

Kind regards,

Lynn Maryatt
Service Consultant

Michelle B.

Oceanside, CA

2014 Hyundai Genesis Co

Verified

09/17/2018 Category: Service

A happy ending

Lynn assisted me with my final service for my Genesis. I am moving to SoCal and wanted to get the car serviced and have my windows double checked for a severe raddle. Lynn had to call me with an additional cost for a kit that my car needed, and needless to say, I wasn't happy about the additional cost as I had only planned for a simple service check. In the end, I knew that Lynn was simply doing her job to provide me with the best service for my car, it's just not easy sometimes hearing about additional costs. Thank you Stevens Creek Hyundai for always taking care of my car:)

Recommended

Lynn M. from Stevens Creek Hyundai responded on 09/18/2018

Thank you Michelle for your survey. It has been a pleasure helping you with your vehicle needs and we wish you all the best in SoCal.

Happy travels,

Kind regards,
Lynn Maryatt
Service Consultant

James M.

San Jose, CA

2016 Hyundai Sonata

Verified

09/17/2018 Category: Service

Excellent service

My 7:30 AM appoint was met by the check in right on time. I needed the driver to take me to work and pick me up when the car was ready and they called and texted me ahead of time when to be ready. Excellent option vs paying for Uber to go to work. Picked up the car and it was clean!

Recommended

Lynn M. from Stevens Creek Hyundai responded on 09/18/2018

Thank you for your survey and your kind words.
It is always our pleasure to be here to help you with your vehicle needs.

Regards,

Lynn Maryatt
Service Consultant

Vivielyn J.

San Jose, CA

2017 Hyundai Elantra

Verified

09/17/2018 Category: Service

Approachable people.

Excellent service.

Recommended

Shannon E Y. from Stevens Creek Hyundai responded on 09/18/2018

Kuya, thank you very much for your five star survey from Hyundai!

look forward to helping in all your futures service needs
eric yeager

Kenneth H.

Saratoga, CA

2012 Hyundai Elantra

Verified

09/17/2018 Category: Service

Excillent and friendly service

Staff was very helpful and answered all of my questions in a cheerful and accurate way.

Recommended

Lynn M. from Stevens Creek Hyundai responded on 09/18/2018

Thank you for your survey and your business.
It is always my pleasure being here to help you with your vehicle needs.

Lynn Maryatt
Service Consultant

Verified Customer

San Jose, CA

2017 Hyundai Sonata Hyb

Verified

09/14/2018 Category: Service

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/14/2018

Thank you for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Verified Customer

San Jose, CA

2018 Hyundai Santa Fe S

Verified

09/13/2018 Category: Service

Great service

Went to this service center last Saturday. I got fast service which I am thankful since I had to go to work that day. People thats day were friendly.

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/13/2018

Thank you for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Byron K.

Martinez, CA

2015 Hyundai Sonata

Verified

09/12/2018 Category: Service

Service Review

I had a 9 am 65k service on a Saturday and was checked in very promptly. Eric, the service rep, was very courteous and efficient. He called me to let me know I needed new wipers, air filter and a pump for the windshield water spray. I approved the repairs and Eric said to not worry about the 4 pm closing time because he would wait until I came to pick up my car. Very professional and very efficient. I will continue to have my car serviced here and recommend it.

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/12/2018

Thank you Byron for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Christophe S.

San Jose, CA

2018 Hyundai Ioniq Hybr

Verified

09/12/2018 Category: Service

Had an appointment for an oil change. Took 6 hours.

I had planned on having the car about 3-4 hours later, and I guess it's not a good idea to assume an oil change would take fewer than 4 hours here. Why make an appointment at that point? So I noticed that the paper I was given had a promise time of 3:00 after dropping the car off at 10. I didn't understand but figured that they do that just to be safe and save themselves should anything go wrong. Called multiple times, nothing; said they'd get to it. Finally I get a call at 4, an hour past the promise time that the car is ready. Took 6 hours to do an oil change. Most mechanics would do a great job for cheaper and in about 45 minutes. I still enjoy Hyundai, but this visit left a bad taste in my mouth.

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/12/2018

Thank you Christophe for your survey we have left you several messages today so we may discuss this concern you have with us. Please when you get a chance please call Cathal. You made your appointment online and it was for a drop off appointment, we allow only 10 waiting appointments per day, so on drop off it is for you to drop off the car and we will have the vehicle for the day, I would recommend that if you would like to wait for your oil change to please call us and we would be happy to set your appointment for a waiting time. I hope this helps but again please give us a call we would like to discuss this survey. I will resend you the survey and hope you could rescore this survey a 4 or a 5 but please give us a call when you can.

Thank you again.

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Roberto O.

San Jose, CA

2016 Hyundai Elantra

Verified

09/11/2018 Category: Service

Excellent customer service

Really friendly, helpful excellent customer service

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/11/2018

Thank you Roberto for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Verified Customer

San Jose, CA

2017 Hyundai Santa Fe S

Verified

09/11/2018 Category: Service

service review

It is good and person helped me was good.

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/11/2018

Thank you for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Svetlana B.

San Jose, CA

2016 Hyundai Elantra

Verified

09/11/2018 Category: Service

Good customer service

Good customer service,

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/11/2018

Thank you Svetlana for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

Pavan K.

Fremont, CA

2016 Hyundai Santa Fe S

Verified

09/11/2018 Category: Service

Very friendly team

Team here are well experienced and help customers with appropriated solutions

Recommended

MICHAEL R., SERVICE DIRECTOR from Stevens Creek Hyundai responded on 09/11/2018

Thank you Pavan for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

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Location

Address

4425 Stevens Creek Boulevard
Santa Clara, CA 95051

(408) 249-1200

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www.stevenscreekhyundai.com

About Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

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Stevens Creek Hyundai

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2363 Reviews

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