ReScore Reviews™ (13)

ReScore
Overall Rating 2.9230754/5Overall Rating 2.9230754/5rating 2.9230754rating 2.9230754rating 2.9230754
Original
Overall Rating 1.76923/5rating 1.76923rating 1.76923rating 1.76923rating 1.76923
87% Would Recommend
100% Business Response
Latest Review 1 day ago
Felimon E. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service awesome"
I will be driving back to Stockton as the customer service in San Jose Capital Honda totally sucks
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:28 AM
Marcelo H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast "
good price for oil changes
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:22 AM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Follow up"
Good work
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:22 PM
Sharon O. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Service acceptable.
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:28 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/17/2017

Hello Sharon,

We appreciate your honest 5-star review! Thank you for choosing Stockton Hyundai to keep your vehicle running in top condition! Have a great day!

Andre Watts
Stockton Hyundai Service Department

Phyllis M. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service and recall done on two cars"
in and out in under two hours i was having two cars serviced at once Good Job
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 12:04 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/17/2017

Hello Phyllis,

I'm glad we can provide exceptional service for your vehicle. Thank you for stopping by our service department! See you next time.

Andre Watts
Stockton Hyundai Service Department

Verified Customer ReScore Review on 11/17/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Impressed"
I must say I was very impressed at how quick the service department responded to my concerns and for that, I will be a customer for as long as I own my “Blue Bell” (Elantra).
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:43 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed one too many times"
The service department needs improvement in their “customer service department”.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:43 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/17/2017

Hello,

I understand your last service visit with us left you a bit frustrated. I apologize for the inconvenience. You are a valued customer and we appreciate your honest feedback. In our attempt to make it right, we are going to offer you 2 FREE oil changes along with 2 complimentary Deluxe washes. Please give me a call anytime at 209-662-6400 to address your concerns.

Andre Watts
Stockton Hyundai Service Department

Gary B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Can't beat the service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:18 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/15/2017

Hello Gary,

Thanks for the awesome feedback! We're happy to provide the customer service you deserve. Thanks for stopping by our service department :-)

Andre Watts
Stockton Hyundai Service Department

Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"none"
none
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:25 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/15/2017

Hello,

Thank you for taking the time to review our service department! We appreciate your business!

Andre Watts
Stockton Hyundai Service Department

CATHERINE S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service render "
courtesy friendly calm atmosphere
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:59 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/14/2017

Hello Catherine,

Thank you for taking the time to review our service department. Your feedback is much appreciated. See you on your next visit!


Andre Watts
Stockton Hyundai Service Department

Yolanda M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
exellett
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:25 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/13/2017

Hello Yolanda,

Thank you for reviewing our service department! Our 5-star customer service matches your 5-star review perfectly! Thanks for stopping by and we'll see you again soon.


Andre Watts
Stockton Hyundai Service Department

Frederick M. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Staff"
Customer service-staff is friendly, professional and helpful
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 03:49 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/13/2017

Hello Frederick,

We take pride in providing friendly and fast service. Thank you for taking the time to review our service department. We'll see you on your next service visit!

Andre Watts
Stockton Hyundai Service Department 

Linda D. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel "
Robert and Staff in service department are very helpful.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/06/2017 09:17 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/07/2017

Hello Linda,

Thank you for the awesome review! We appreciate your business and thanks for taking the time to review our service department!


Andre Watts
Stockton Hyundai Service Department

Priscilla K. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and timely"
Friendly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 09:47 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/06/2017

Hello Priscilla,

Thanks for stopping by! We hope to see you soon on your next service visit. We're happy to go the extra mile for all your service needs.


Andre Watts
Stockton Hyundai Service Department

Verified Customer on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/05/2017 03:00 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/06/2017

Hello, we appreciate your business! Thank you for choosing our Service Department!


Andre Watts
Stockton Hyundai Service Department

Verified Customer on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xavier"
very friendly with good atmospheric behavior
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/05/2017 11:24 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/06/2017

Hello, thank you for your honest 5-star review! We're glad we can provide you with exceptional service!


Andre Watts
Stockton Hyundai Service Department

Verified Customer on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff at the service desk"
Friendly
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/03/2017 08:47 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/06/2017

Hello, thank you for completing our survey. Your feedback is much appreciated. We'll see you on your next service visit!

Andre Watts
Stockton Hyundai Service Department

Kyeong P. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Replaced my son's Sonata recall part in timely fashion and started blue link subscription
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/03/2017 11:07 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/03/2017

Hello Kyeong,

Thank you for the awesome 5-star review! We appreciate your business!

Andre Watts
Stockton Hyundai Service Department

Bertha R. ReScore Review on 11/03/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent visit"
Thank you for addressing my comments. I realize that you care about your customers and want us to get the best service. I look forward to my next visit. I know I will get the best service from your employees. Thanks again
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/02/2017 11:19 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"mAYBE YOU HAVE TOO MANY NEW EMPLOYEES THAT HAVEN'T BEEN TRAINED ENOUGH"
The place of business is average
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/02/2017 11:19 AM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/02/2017

Hello Bertha,

I gave you a call and left a voicemail. It looks you were not too happy during your last service visit. Please give me a call back at 209-662-6400 so we can discuss your concerns. I would love the opportunity to make your day a little bit better.

Andre Watts
Stockton Hyundai Service Department

2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/03/2017

Hi Bertha,

It was a pleasure speaking with you! I'm glad we can be of service to you! We look forward to seeing you on your next service visit.


Andre Watts
Stockton Hyundai Service Department

Bob M. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"RECALL SERVICE"
COMPLETED IN A TIMELY FASHION
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/01/2017 03:20 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/02/2017

Hello Bob,

We take pride in providing speedy and reliable service. Thank you for taking the time to review our service department. We look forward to your next service visit!

Andre Watts
Stockton Hyundai Service Department

Hector G. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable fast service"
This is my 2nd time getting my service here and will continue to come as I can typically can get an appointment without an issues. They're always quick and I'm typically out of there within less than an hour.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 01:54 PM
2ffe422c1d046703f56b25532ce8fbd1?s=28
ANDRE W. at Stockton Hyundai responded on 11/02/2017

Hello Hector,

Thank you for the awesome review! We're always happy to accommodate you anytime. Thank you for choosing our service department.

Andre Watts
Stockton Hyundai Service Department

Displaying Review 1 - 20 of 727 in total