Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

1287 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


SD
Sharon D.
Hastings On Hudson, NY
Subaru Outback
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06/16/2018
Love this place
Always professional, accommodating, easy explanations, fair pricing, and excellent work.

Anonymous avatar
Verified Customer
Hastings On Hudson, NY
Subaru Legacy
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06/15/2018
Atttentive
Great service as always.

PW
Paul W.
New York, NY
Subaru Forester (Natl)
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06/07/2018 Category: Service
Paul said the work turned out great and the staff members were very commutative which was helpful. It's really reassuring to know that this facility is here. Everyone was also nice and friendly as well.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Dobbs Ferry, NY
Ford Fusion
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06/02/2018 Category: Service
Bill said the business does a good job at the service they provide.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Dobbs Ferry, NY
BMW 3 Series
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05/27/2018
Complicated problem diagnosed and corrected.
As always, the issue I experienced was diagnosed, I was consulted and the problem was repaired. Timely, trustworthy service. Straight b has an excellent and well deserved reputation.

Anonymous avatar
Verified Customer
Hastings On Hudson, NY
Toyota Camry
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05/26/2018
Phenominal, Professional Service! Never a problem.
Have lived in Hastings since 1978 and have always heard RAVE REVIEWS and experienced phenominal sevice.

JH
Jennifer H.
Hastings On Hudson, NY
Subaru Forester
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05/25/2018 Category: Service
Jennifer said she had a good experience.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Hastings On Hudson, NY
Toyota Sienna
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05/23/2018
Excellence
Typical outstanding experience. Harry provided great advice re: how to extend life of old car without breaking the bank. Rare and valued in this era.

TM
Thomas M.
Hastings On Hudson, NY
Toyota 4Runner
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05/23/2018
Local Top Tier Service
They take great care of my 2003 Toyota 4Runner. That's why I'm still driving it in 2018.

MR
Marc R.
New York
Jeep Commander
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05/21/2018 Category: Service
Marc said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
Jonathan M.
Hastings On Hudson, NY
Mazda Mazda5
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05/21/2018 Category: Service
Jonathan said the business has good quality service and good communication.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Hastings On Hudson, NY
Toyota Prius
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05/19/2018
Professional service - focus on the individual customer at competitive costs
The focus is on quality service - not being processed by a dealer's "take a number" and wait approach. Always know what the costs will be without the shock at pickup time. Realistic and reasonable.

JD
Jeff D.
Hastings On Hudson, NY
Acura MDX
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05/17/2018
Excellent Experience
Typical excellent service experience at Straub. Harry and crew take the time to listen and respond to specific questions, and somehow continues to deliver outstanding service in remarkable turn-around times.

Anonymous avatar
Verified Customer
Hastings On Hudson, NY
Toyota Prius
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05/15/2018
Best and nicest service around,
No matter what the reason: an oil change, repairs to electrical components, new tires, mechanical maintenance, I have always found Straub to be expert, reliable, and timely. I’ve been bringing my cars to them for almost 20 years now. There is no better place!

TZ
Tom Z.
Yonkers, NY
Toyota Camry
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05/15/2018 Category: Service
Spoke with Tom's wife. She said the business listens to her concerns about her vehicle and then they do what they can to fix the issue.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Hastings On Hudson, NY
Subaru Outback
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05/11/2018 Category: Service
Robert said the business did a very good job, they were very attentive and also very trustworthy.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Hastings On Hudson, NY
Chevrolet Cobalt
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05/09/2018
Quality people and service
Great service great staff reasonable pricing

CK
Chris K.
Toyota Sequoia
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05/05/2018
Old car not able to replace immeadiately
Straub Auto does the right thing for their customers, they deliver value.
My aging Sequoia has premature rust with ensuing complications.
Howie, Esmeralda and the boys have helped me nurse the last few miles out until i can replace my ride. The work from Straub has relieved financial pressures for my family.
Much appreciated. With gratitude and respect,
Chris Kuhn

DS
Duncan S.
Hastings On Hudson, NY
Audi Q7
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05/05/2018 Category: Service
Duncan said the quality of service and the personnel makes for very good customer service.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Hastings On Hudson, NY
Hyundai Sonata
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05/04/2018 Category: Service
Daniel said he considers this business to be an excellent repair facility. They are very honest, forthright, very accommodating and very good. He has been a customer for years and is very fortunate to have them as his repair facility.
This review was collected via phone interview by Customer Research Inc.