Business Solutions
English Español
SureCritic / Hyundai Dealer / Suburban Hyundai of Troy
business image

Suburban Hyundai of Troy

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,810 Reviews)
77
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
87
Total ReScores™
4.7
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

At Suburban Hyundai of Troy we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence to you. At Suburban Hyundai of Troy we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence to you.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(248) 341-9900
Closed
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1814 Maplelawn Troy, MI 48084
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,810 Reviews)
Write a Review
Recent Reviews
PN
gravatar
Philip N.
Roseville, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2022
0
Category: Service
Maintenance
I’ve been lied to so many times by this place. Look at all the shitty reviews they have too. Many reviews going farther back than the pandemic. Their scheduling phone line is a complete joke. Corporate even told me they booked me an appointment here for a number of things and these folks don’t know who I am even after verifying the next day. I began to record and this mechanic started screaming at me saying “oh you want to record me and put me on blast on Facebook?” News flash loser, I don’t use Facebook. Why can’t we tell them “what you don’t trust me?” when they take photos of my car before service? That’s what I’ve been told when I want to record my conversation with them. Totally unprofessional. Then I have corporate telling me an anti theft device is rolling out for my car October 1 yet dealerships have no idea or clue what I’m even talking about. The amount of stress and anxiety Hyundai has given me I swear I hope your place burns to the fqn ground. You know what fqn means right? Figure it out mfers and don’t respond you didn’t work on my car and you don’t know who I am. Of course you didn’t work on my car and you never will. Chevy next car for me losers.
Businesses Near You
Bloomfield TWP Marathon
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(891 Reviews)
Fenkell Automotive Services
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(115 Reviews)
Showcase Auto Repair
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(545 Reviews)
Franklin Auto Service
84
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(425 Reviews)
US Wheel And Tire
98
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
Vehicle Reviews
vehicle image
2026 Elantra
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(8)
vehicle image
2026 IONIQ 5
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(12)
vehicle image
2026 IONIQ 9
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(236)
vehicle image
2026 Kona
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(220)
vehicle image
2026 Palisade
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(681)
vehicle image
2026 Palisade Hybrid
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(122)
vehicle image
2026 Santa Cruz
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(81)
vehicle image
2026 Santa Fe
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(133)
vehicle image
2026 Santa Fe Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(242)
vehicle image
2026 Sonata
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(23)
vehicle image
2026 Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(7)
vehicle image
2026 Tucson
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(145)
vehicle image
2026 Tucson Hybrid
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(41)
vehicle image
2026 Venue
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.