Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

834 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JR
Juliet R.
Columbia, SC
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
very reliable and super quick service
can't say enough about the folks at Suddeths. no complaints and will keep coming back

JM
Jannie M.
Columbia, SC
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jannie said the service was convenient. The staff were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

DS
Derrick S.
Columbia, SC
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2018 Category: Service
Derrick said when he brought his vehicle in, his air conditioning was working but when he picked the vehicle back up it was not, so he had to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Columbia, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Very Pleased.
Everything just right.

ET
Ed T.
Columbia, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Reliable Service
They did what needed doing - oil change and tire rotation - and did it quickly. They didn’t push additional unneeded maintenance on me, but they did do a multi-point inspection to verify all else was well.

DW
David W.
West Columbia, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
David said the business management provided him with great service.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Columbia, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2018
Bad diagnosis
I have been taking my SUV there for servicing but just recently I was told that I had a failing front differential. They would not repair it or put a used one. I took their advice and had a used one put in at the dealership. Turns out that wasn't the problem. I told Suddeth's that I suspected a bad wheel bearing. As it turned out it WAS both front wheel bearing failing. The cost was very high. 2 trips to the dealer and having it taken there on a roll back ended up costing me almost $2300.00. They didn't even check the warped brake rotor either. I won't go back.

CB
Chris B.
Columbia, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Chris said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Indianapolis, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Ryan said the employees explained things to him. They were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Columbia, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Matthew said Amy knew what she was doing and was great to work with.
This review was collected via phone interview by Customer Research Inc.

GK
Gwen K.
Columbia, SC
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
First Rate Service
Truly good people! Always professional and helpful. Thanks Suddeths

AD
Allison D.
Columbia, SC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Allison said the mechanic was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

CK
Claudia K.
Columbia, SC
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Claudia said the service was prompt. The staff was honest and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CO
Cali o.
Columbia, SC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Cali said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Muriel B.
Columbia, SC
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Muriel said she was pretty pleased with the service.
This review was collected via phone interview by Customer Research Inc.

DL
Debbie L.
South Carolina
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Debbie said the business completed her vehicle services quickly. The staff was efficient. They explained her services and answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Columbia, SC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Fred said he has been going to the business for years. The staff are courteous and offer professional service. He trusts the work they do on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Mamietta C.
Columbia, SC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Mamietta said the staff got her back on the road very quickly after she got a flat tire.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Ridgeway, SC
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Nancy. She said she's been going to the business for a long time, and the staff have never treated her wrong. She said she likes the owner, the establishment is a good family business, which is very dependable, and she was very satisfied with what they did there. She said they always make things right, if they aren't.
This review was collected via phone interview by Customer Research Inc.

EG
Elizabeth G.
Columbia, SC
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Always Excellent Service!
Thank you all so very much for the miracle of making my 2006 VW Golf GTI run better than when it was new! She purrs now instead of coughing and shaking. You are all the best. I never feel uncomfortable leaving my car with you. I know that I will receive an honest appraisal of what is wrong and a fair cost to repair. Thank you Mike, Amy and technicians!