Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

834 Reviews

99% Would Recommend
Latest Review about 13 hours ago

Reviews


SH
Steve H.
Columbia, SC
Verified Customer
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11/30/2011
Quick and efficient
Very pleased with the quick diagnosis and repairs. Thumbs up rating!
Mike S. from Suddeths Automotive Service responded on 01/13/2012
Thank you for the feedback. We appreciate our customers!

DD
Dene D.
Lexington, SC
Verified Customer
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11/30/2011
excellent customer service
My driver was so pleasant. Levert (?) is an excellent employee and was courteous and engaging.
The oil change indicator was not reset in my vehicle. Is there any way to do this without having to bring the car back in? Thanks and I would definitely recommend this business.
Mike S. from Suddeths Automotive Service responded on 01/13/2012
Thank you for your recommendation. Please feel free to call our service advisors with any questions that you have from your service here and they will be glad to answer them for you. We are glad to help any way we can.

KM
Kerry M.
Columbia, SC
Verified Customer
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11/23/2011
Fabulous!
As always :o)
Mike S. from Suddeths Automotive Service responded on 01/13/2012
Thank you for your continued business! We appreciate our customers.

WH
William H.
Columbia, SC
Verified Customer
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11/21/2011 Category: Service
William said he appreciated the customer service at this business. They were very polite and the owner spoke with him about the options for repairing the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 01/13/2012
Thank you for your feedback. We strive for excellent customer service on a daily basis and appreciate your business.

EA
Eric A.
Columbia, SC
Verified Customer
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11/18/2011 Category: Service
Eric said he has confidence the business would take care of the issue and he trusts the service would be performed well.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 01/13/2012
Thank you for the vote of confidence! We appreciate our customers.

CG
Cynthia G.
Columbia, SC
Verified Customer
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11/15/2011
Unmistakably the best service ever!
I love my 2001 Volvo V-70 and I know I can depend on the Suddeth crew to keep it running reliably. They are forthright and trustworthy and experts in their field!
Mike S. from Suddeths Automotive Service responded on 11/18/2011
Thank you for the continued business. We really do appreciate our customers!

KM
Kerry M.
Columbia, SC
Verified Customer
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11/11/2011
Fabulous!
Excellent customer service
Mike S. from Suddeths Automotive Service responded on 11/18/2011
Thank you for taking time to give us feedback. We appreciate our customers!

HE
Holly E.
Columbia, SC
Verified Customer
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11/07/2011 Category: Service
Holly said she had work done previously at this business and she was very satisfied with the quality. During this visit, they did excellent work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/18/2011
We appreciate your continued business. Thank you for your feedback!

HD
Helen D.
Columbia, SC
Verified Customer
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11/07/2011 Category: Service
Helen said they were very helpful and she had a really good experience. They recommended some services on her vehicle and they were not overly pushy about getting them done right away.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/18/2011
Thank you for bringing your vehicle to Suddeth Automotive. We appreciate your business and feedback!

AW
Angie W.
West Columbia, SC
Verified Customer
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11/02/2011 Category: Service
Angie said that they kept their promises, finished on time and did a good job. She mentioned that all of her family vehicles have service here.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We appreciate you and your business!

TP
Tom P.
Columbia, SC
Verified Customer
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11/02/2011 Category: Service
Tom said he has been with this business for years and they are fine. Mr. Suddeth runs a good, honest business.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback and your continued business. We appreciate our wonderful customers.

AH
Allen H.
Columbia, SC
Verified Customer
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10/27/2011 Category: Service
Allen said the service was good.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you, we strive to satisfy our customers and their cars.

CF
Constance F.
Columbia, SC
Verified Customer
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10/19/2011 Category: Service
Constance said she has always been pleased with their service.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your business. We appreciate our customers.

CH
Corey H.
Blythewood, SC
Verified Customer
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10/18/2011
1st Time WILL NOT be the last.
My mother and I visited for service on our vehicles. We left out of Suddeth thoroughly impressed. Thank you Suddeth! We shall be back.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback and your business. We look forward to seeing you again.

HB
Harriett B.
Columbia, SC
Verified Customer
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10/18/2011 Category: Service
Harriett stated that the service she received was good.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you, we strive for excellent customer service for you and your car.

SS
Susan Kim S.
Columbia, SC
Verified Customer
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10/18/2011 Category: Service
Susan said this business always calls when her vehicle is ready and the people are polite and friendly.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We strive for positive customer service. Thank you for your business.

DF
Donna F.
Winnsboro, SC
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2011 Category: Service
Donna stated the cost was too high at this business. She also stated that they kept her vehicle for four days and there are still issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 10/26/2011
We are never pleased when our customers are not totally satisfied. Although we work very hard to offer quality workmanship at a fair price within a reasonable time, at times things that are out of our control such as availability of parts, other problems found during repair, type or age of the vehicle and others can affect the final results. I understand there are still issues with this vehicle. We would like the opportunity to talk to you about them. We stand behind anything we do. I would appreciate it if you would contact me to discuss any problems you are still having, so we can rectify this situation. Mike Suddeth 803 256 2110

AJ
Amanda J.
Columbia, SC
Verified Customer
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10/18/2011 Category: Service
Amanda stated that she was recommended to go to this business by friends.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for bringing your car here. We look forward to seeing you again.

MB
Michael B.
Columbia, SC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2011 Category: Service
Michael said the service was great but it did take a little longer than he expected for an oil change. He appreciated the business washing his vehicle after his service.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We strive for quality service for all of the cars we service. Thank you for the feedback and the business!

JH
Jennygrey H.
Columbia, SC
Verified Customer
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10/18/2011 Category: Service
Jennygrey said they are always very helpful and nice.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for the feedback and your business. We appreciate our customers!