Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

821 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CH
Corey H.
Blythewood, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011
1st Time WILL NOT be the last.
My mother and I visited for service on our vehicles. We left out of Suddeth thoroughly impressed. Thank you Suddeth! We shall be back.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback and your business. We look forward to seeing you again.

HB
Harriett B.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Harriett stated that the service she received was good.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you, we strive for excellent customer service for you and your car.

SS
Susan Kim S.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Susan said this business always calls when her vehicle is ready and the people are polite and friendly.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We strive for positive customer service. Thank you for your business.

DF
Donna F.
Winnsboro, SC
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2011 Category: Service
Donna stated the cost was too high at this business. She also stated that they kept her vehicle for four days and there are still issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 10/26/2011
We are never pleased when our customers are not totally satisfied. Although we work very hard to offer quality workmanship at a fair price within a reasonable time, at times things that are out of our control such as availability of parts, other problems found during repair, type or age of the vehicle and others can affect the final results. I understand there are still issues with this vehicle. We would like the opportunity to talk to you about them. We stand behind anything we do. I would appreciate it if you would contact me to discuss any problems you are still having, so we can rectify this situation. Mike Suddeth 803 256 2110

AJ
Amanda J.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Amanda stated that she was recommended to go to this business by friends.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for bringing your car here. We look forward to seeing you again.

MB
Michael B.
Columbia, SC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2011 Category: Service
Michael said the service was great but it did take a little longer than he expected for an oil change. He appreciated the business washing his vehicle after his service.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We strive for quality service for all of the cars we service. Thank you for the feedback and the business!

JH
Jennygrey H.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Jennygrey said they are always very helpful and nice.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for the feedback and your business. We appreciate our customers!

PL
Paige L.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2011
AMAZING!!
I never knew an oil change experience could be so positive. You guys are great! Reminds me of the old days when you could drive up to the gas pump and they would actually pump the gas for you! I have already told several people about my experience and plan on sharing this experience at work as a Positive Customer Service Experience!! Thanks a bunch for everything!!
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for the feedback and your business. We strive for positive customer service and we look forward to seeing you again.

CJ
Charles J.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2011
Excellent service
Mike and the other guys always take care of our vehicles when we bring them in.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback. We strive to meet all of your automotive needs and look forward to seeing you in the future.

AE
Alicia E.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2011
good service
They did a great job on my car and were so kind to bring me to and from work. Belle is the bomb!
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We are so happy to have great customers. Thank you for the feedback and the business!

DS
Dave S.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2011
Great & Friendly Service
Seldom do i give 5 stars but these guys are VERY professional and attentive to detail. Great service at an affordable price. Highly recommend!
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback and your business. We look forward to seeing you in the future.

MH
Mildred H.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Owner
Very good service
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your feedback and your business. It is wonderful to have such nice customers.

RB
Ron B.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Suddeths Auto Service Review
Suddeths Auto Services is a wonderful company to deal with. Everyone is very friendly and the technicians are very knowledgeable in their jobs. They have earned my trust and future business.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your business, past and future, and your trust. We appreciate your feedback.

JB
John B.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2011
Great service & no surprises
The service manager and the staff were friendly and I felt like I was important to them. They made recommendtaions without any heavy pressure. I will be back
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for the feedback and the business. We look forward to seeing you soon.

SW
Steven W.
Chapin, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2011
Excelent Service
Geat Job Guys
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you, we appreciate our customers!

WL
Wendy L.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2011
Routine Service
Very pleasant and knowledgeable staff
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you for your business. We look forward to seeing you again.

HM
Henry M.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2011
Suddeth review
They did an excellent job and were very professional.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you! We appreciate your business.

RT
R. G. T.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2011
Reviews (2)
six The Suddeth Auto Sevice has taken care of my cars for the past Thirthy years and of six diffeent makes. They are competent, relaiable, courteous and concerned to minimize any possible inconvenienze. The business is run with exceptional efficiency.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
We really appreciate our customers. Thank you for your business over the years.

RT
Renato & Anne T.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2011
service & repairs
Suddeths Auto Service has served me for the past thirthy years. They are professional very competent, dependable, courteous and always helpfull.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you so much for your continued business and the feedback. We strive to meet all of your automotive needs and appreciate our customers.

MH
Mildred H.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2011
M Hart
Very good service.
Mike S. from Suddeths Automotive Service responded on 11/04/2011
Thank you! We appreciate your business.