Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

122 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


NF
Nancy F.
Eugene, OR
Scion xA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2017 Category: Service
Nancy said their customer service was good and they finished the vehicle in a timely manner. The price was okay.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Oakland, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Michael said the business was super friendly and helpful. They even allowed his wife to wait at their location for a couple of hours so she could attend a meeting while using their wi-fi.
This review was collected via phone interview by Customer Research Inc.

LP
Laura P.
Eugene, OR
Volkswagen Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
Laura said this business got her in quickly and they kept her informed throughout the whole process. She also noted that they were not bad and they had decent prices. They were top notch.
This review was collected via phone interview by Customer Research Inc.

MH
Molly H.
Eugene, OR
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Molly said the business was very personable and clear. They allowed her father to call and talk about the problem with vehicle.
This review was collected via phone interview by Customer Research Inc.

MN
Mathew N.
Eugene, OR
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Mathew said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PD
Paula D.
Eugene, OR
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Paula said she came to this business on a whim. She was having a problem with her driver's side window and she knew if she touched it, it would get stuck. She spoke with the front desk lady, Drea and she was awesome. She found the correct part for her and it was $100 cheaper than other places. She went above and beyond. She is a single parent and Drea is very tenacious. They even had a cancellation and were able to schedule her in the morning. She said she did not feel like they were trying to up sale her. Drea was correct on what was wrong with her vehicle and what part she needed. She appreciated having an intelligent woman at the front desk and the work was great as well. She was very pleased that they vacuumed out her dog fur and they gave her a free voucher for a car wash.
This review was collected via phone interview by Customer Research Inc.

JM
Jon M.
Eugene, OR
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2016 Category: Service
Jon said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Amy B.
Eugene, OR
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016 Category: Service
Amy said this business provided her with thorough service and they made the cost as well as the work clear to her before doing it.
This review was collected via phone interview by Customer Research Inc.

CB
Corby B.
Eugene, OR
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016 Category: Service
Corby said this business provided very friendly service.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Eugene, OR
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2016
quick and easy
I got what I wanted and needed with no delay and with price as quoted.

KG
Karrie G.
Eugene, OR
Cadillac Escalade ESV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Karrie said this business was really awesome and kind.
This review was collected via phone interview by Customer Research Inc.

JR
Jerry R.
Eugene, OR
Mercedes-Benz GLK350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Spoke with Winney. She said the business has a good reputation. They are also very reliable and do good work.
This review was collected via phone interview by Customer Research Inc.

DM
Diego M.
Eugene, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Diego said he was very happy with the service he received from this business.
This review was collected via phone interview by Customer Research Inc.

AS
Anne S.
Eugene, OR
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Anne said the employees were very considerate and explained to her what was wrong with her vehicle. They ordered a part and said it would be in the next day. The part was there the next day and they took care of her vehicle. She felt very welcomed because she had not been at this business for 3 years and she was still on their records.
This review was collected via phone interview by Customer Research Inc.

KE
Kellie E.
Eugene, OR
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Kellie said the customer service was really good. She appreciated that the employees made it very easy and were straightforward with her.
This review was collected via phone interview by Customer Research Inc.

JG
Jean G.
Eugene, OR
Buick Rainier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Jean said this business was friendly, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Eugene, OR
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2016 Category: Service
Tom said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jack C.
Eugene, OR
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
Jack said the he heard good things about them and he appreciates their location.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Eugene, OR
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
David said everything they did at this business, they did well. The only thing that would have been better is if his vehicle did not have to be repaired at all. He hopes they keep up their good job and he appreciates them vacuuming his vehicle. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MF
Mo F.
Springfield, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016
Convenient and reliable
Always great customer service. Stands behind their work. Love getting the car wash coupon, too.

Displaying Review 1 - 20 of 122 in total