Sun Mark Automotive Repair

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

120 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 months ago

Reviews


EB
EMORY B.
Land O Lakes, FL
Nissan Frontier 4WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017
Problem with fix, Mark will make good on repairs.
Mark is a good honest man.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/16/2017
A/C Fix, it never worked when headed home from the repair. I took it all apart, rewired and it works, so your idea of the grounding is good. The problem was bad connections.
A/C Fix, it never worked when headed home from the repair. I took it all apart, rewired and it works, so your idea
MARK D. from Sun Mark Automotive Repair responded on 11/17/2017

THANK YOU MR. EMORY FOR THE REVIEW AMD I'M SORRY THAT YOU HAD A PROBLEM WITH YOUR A/C WHEN YOU LEFT THE SHOP BUT THANK YOU FOR TALKING TO ME ON THE PHONE AND LETTING ME RECONCILE THE ISSUE WITH YOUR A/C . WE ALWAYS TRY TO REPAIR OUR CUSTOMERS CARS RIGHT THE FIRST TIME AND WE APOLOGIZE FOR ANY INCONVENIENCE WE THINK HIGHLY OF ARE CUSTOMERS WITHOUT YOU WE COULD NOT BE HERE.

THANK YOU AGIAN AND HAVE A VERY HAPPY THANKSGIVING.

MARK DE FRAANCISCO, OWNER


SH
SHERRY H.
Land O Lakes, FL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Mark & his mechanic Chris are great.
Mark & his mechanic Chris did a great job of diagnosing and fixing my truck. I am very pleased at the courtesy extended to an older lady.

JT
JAMES T.
Land O Lakes, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018
Sunmark
Easy access, knowledgeable staff, friendly. Explain everything.

PA
PATRICIA A.
Land O Lakes, FL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Knowledgeable staff.
Fast and overall great service.

MS
Mark S.
Lithia Springs, GA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Mark said his overall experience was great and awesome. He would recommend them to everyone in the area.
This review was collected via phone interview by Customer Research Inc.

DW
Dewayne W.
Lutz, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Dewayne said everything was great. His vehicle runs great and he couldn't ask for a better service. Both Mark and Chris were great mechanics.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Aliquippa, PA
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Terry said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
New Port Richey, FL
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Greg said the staff was awesome. The technician who did the service on his vehicle was straight forward and honest.
This review was collected via phone interview by Customer Research Inc.

MS
MARK S.
Land O Lakes, FL
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
SunMark is thorough
They are always fair, reasonably priced, informative and honest.

RK
ROBERT K.
Land O Lakes, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
I keep coming back
Always upfront and honest. I appreciate that quality. And you can't beat the service!

AN
Alan N.
Florida
Jaguar XK8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Spoke with Jackie. She said the mechanic was excellent, but the pricing was expensive.
This review was collected via phone interview by Customer Research Inc.

MG
MARK G.
Lutz, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Quality and honest work at a fair price. They never fail to explain the problem accurately and tell you your options and do the job right.
Another great job!

GL
GARY L.
Tampa, FL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Brake inspection
Took my '01 Honda Odyssey in for an inspection of a grinding drum brake. Rather than hit me up for an annoying repair Chris discovered it was just dust buildup and wasn't major. He also got it done quickly since I needed to get to work. I've been in a couple of times and have always been treated honestly. Highly recommend.

DS
David S.
Lutz, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
David said he has known the business for the last 20 years.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Land O Lakes, FL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Robert said he has received 15 years of good service from the business. He stated that the mechanic that serviced his vehicle was outstanding.
This review was collected via phone interview by Customer Research Inc.

JG
JENNIFER G.
Lutz, FL
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
I'm so happy to have found them
My A/C fan had been slowly dying for about 6 months, but I'd been dreading getting it fixed. The sudden onset of summer in February and the fact that my electrical system was being wonky forced me to deal with it. This was my first major problem with my car since I moved to the area, so I didn't have a go-to mechanic yet. Now I do. Overall, I talked to three people who worked there, and every one of them was professional, honest and kind. Chris diagnosed the problem, gave me a super reasonable quote to fix it and got the work done that day. He also tightened my oil filter, which was loose and saved my battery cables from being corroded away. We will definitely be using them again.

TA
TIM A.
Lutz, FL
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018
Sunmark Automotive
I like supporting hard-working, trust-worthy small businesses like Mark's. He's very reliable and does a nice job repairing the Hummer.

SR
SPIRIT R.
FL
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Provides a feeling that everyone is family!
Very friendly and seems to get that everyone is on a budget but not the expense of family safety. So he tries his best to insure both.

CS
Candy S.
Land O Lakes, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Candy said the business has a friendly staff. Everything went smoothly and they had a good price.
This review was collected via phone interview by Customer Research Inc.

GO
Greg O.
Lutz, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
replace rear brakes on Honda CRV
Service was completed on time as promised. Nice honest folks to deal with.

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