Sun Mark Automotive Repair

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

120 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 7 months ago

Reviews


JT
JAMES T.
Land O Lakes, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018
Sunmark
Easy access, knowledgeable staff, friendly. Explain everything.

AN
Alan N.
Florida
Jaguar XK8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Spoke with Jackie. She said the mechanic was excellent, but the pricing was expensive.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Wesley Chapel, FL
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Paul said staff treated him well. The business is also conveniently located.
This review was collected via phone interview by Customer Research Inc.

LY
Lin Y.
Tampa, FL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Spoke with Sunny. She said her husband did not complain about being at this business. Everything appears to be fine.
This review was collected via phone interview by Customer Research Inc.

MS
Marvin S.
Lutz, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2017 Category: Service
Marvin said they were very nice and helpful. However, his bill started off at $364 and then it increased to $400. They kept breaking things so the total price came to about $700.
This review was collected via phone interview by Customer Research Inc.
MARK D. from Sun Mark Automotive Repair responded on 06/19/2017

Marvin as for a est for a window regulator and motor we the car came in to the shop to replace the window regulator and motor we took the door pannel of and found that we the regulator work it broke and damaged the wind track broke the glass window. os we toll Marvin he would have to fix track and replae  window glass he authorized the repairs in the amount of $700.00.

I call Marvin talked about the situation and he said he was confused when he was talking to the survey people and said he remembers now that he authorizing the repairs now and he is with the repairs and will be back for more service.


RN
Robert N.
Lutz, FL
Saab 9-7X
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017 Category: Service
Robert said the business wasn't able to repair his vehicle because they didn't have the correct software. He added that he appreciates their effort but had to go to 5 other facilities for help. He ended up getting the issue fixed in Ohio.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Lutz, FL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2016 Category: Service
Scott said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying all 7 Review