Vanessa W. on 08/31/2017
Took my car in for new head gaskets. Suddenly had a power steering issue when i picked it up. When asked i was told they had to take the power steering pump off to replace headgaskets. The whine was just air in the line dont worry about it. Now i have no power steering and will do nothing about it. NOTHING!!
Review Created: 08/31/2017 02:23 PM
John S. on 11/19/2016
John said the business never called him after he had taken his vehicle in. He had to call them to set up a bid. After he set up the bid with them, they never called about the service. They had gone over the bid by 75 percent and never called to alert him of that or whenever they ordered parts or installed them. There might have been parts covered by the warranty and they did not even check and just replaced them under full cost. He would not recommend the business for the reasons already stated.
Vehicle: Chevrolet Suburban
Service Date: 11/13/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
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