Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

655 Reviews

95% Would Recommend
Latest Review about 3 hours ago

Reviews


DS
DALE S.
Suwanee, GA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Very prompt is handling my issues
They always get me in quickly and address the problems I have with great results.

CF
Calvin F.
Norcross, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Calvin said the staff got the job done.
This review was collected via phone interview by Customer Research Inc.

CN
CANDICE N.
Hoschton, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Old Sonata
The guys are always polite and attentive to your needs. No problems with the service so far.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for the 5-star review Candice.

Your Team at Suwanee Service Station.


TD
Tommy D.
Royston, GA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Tommy said the business was very courteous and also very honest.
This review was collected via phone interview by Customer Research Inc.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your 5-star review Tommy.


JZ
Jorge Z.
Suwanee, GA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Jorge said he would definitely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your review Jorge.


RL
Ricky L.
Suwanee, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Ricky said they were pretty good.
This review was collected via phone interview by Customer Research Inc.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your 5-star review Ricky.


FS
Fernando S.
Suwanee, GA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Fernando said the staff is pretty good. The guys there are professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TJ
Tony J.
Suwanee, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Tony said the service was great. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

WB
WILLIAM C B.
Suwanee, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/16/2018
Maintenance Costs
Very expensive oil change. Tried an oil change that has always been $86.00 at Sugar hill Automotive. I paid $112.00 at Suwanee Service Station. I will use Sugar Hill Automotive in the future for all services on my cars and truck.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your review William. Your 2011 Mercedes-Benz requires 8.5 quarts of fully synthetic motor oil and a premium oil filter. We take pride in being a dealership alternative maintenance and repair facility that can service your luxury vehicle to the same standards as the dealership and offer a complete vehicle inspection at no additional charge. Additionally we offer a 3year/36,000mile warranty on ALL repairs. We are here to help with anything that comes up. Thank you.

Your Team at Suwanee Service Station!!!

JN
Jamie N.
Suwanee, GA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Jamie said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your review Jamie.


DS
DALE S.
Suwanee, GA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
They go the extra mile
It was a very difficult tak to find a transmission for such an old car. They did it and at a reasonable price.
Donald B., General Manager from Suwanee Service Station responded on 02/07/2019

Thank you for your review Dale.


MM
MARY M.
Lawrenceville, GA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
One of the best service stations around
As always problem solved, reasonably priced and no up-sale "you should get this fixed" without real reasons...great service!!

JE
James E.
Suwanee, GA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
James said the service was great.
This review was collected via phone interview by Customer Research Inc.

WW
Whitnie W.
Suwanee, GA
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Whitnie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PP
Phra P.
Suwanee, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Phra said he was very friendly.
This review was collected via phone interview by Customer Research Inc.

DM
DIANA M.
Buford, GA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Accommodation and 100% service
I got in there and my car was a mess!!! They almost worked OT and made sure my car was good to hit the road!!! Thank you all for your service and dedication!!!!

FJ
Franklin J.
Suwanee, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Franklin said the young man he dealt with from the time he came in kept him up to date. He also called him Sir. He thought that was very respectful. This is a place he would recommend to his friends and he will keep going back to. It was a job well done. Also the key is communication with the customer and he thinks they do a very good job at it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cornelia, GA
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018
Good work
This is a well run professional service station. All the work I needed to have done was clearly explained.

CC
Charles C.
Suwanee, GA
INFINITI M35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Charles said they were honest and to the point. They delivered what they said they would.
This review was collected via phone interview by Customer Research Inc.

MV
MARK V.
Suwanee, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Awesome Customer Service Experience
Both Mike and Terry went out of their way to assist me in resolving a tire issue which was caused by a local car wash.