Suwanee Service Station


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

545 Reviews

95% Would Recommend
Latest Review 9 days ago
Lia W. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lia said the business put some nice tires on her vehicle but now there's a problem with them.
Vehicle: Audi A5
Category: Service
Service Date: 12/20/2017
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Miuricio C. on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Miuricio said the business was pretty full. The work was nice. He would have liked there to have been more employees available to help.
Vehicle: Mazda CX-3
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Panda R. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Panda said she took her vehicle to the business for an oil change. The visit was quick and there were no issues. Her vehicle was in and out.
Vehicle: Nissan JUKE
Category: Service
Service Date: 12/18/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Aaron C. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aaron said the team has always been fair and has always accommodated him. Everyone is great and very knowledgeable.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/22/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
MELETTE M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service :)"
Friendly and Fast !
Vehicle: Acura MDX
Service Date: 12/18/2017
Review Created: 01/10/2018 08:41 PM
Michele G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michele said the business was fast and accommodating. They had her in and out in a timely manner.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
BOBBY G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Suwanee Service Station should be the Industry Standard."
I came in for a fairly simple oil change and tire rotation. Nothing too crazy. Much of what they did surpassed my own expectations of a service shop. First and foremost, they set my expectations after we discussed what was to be done. They told me it'll take about 30-45 minutes since they have other vehicles being worked on by their techs in many of their bays, but they'll periodically drop in on me in the waiting room to let me know what's the status. It was a quick drop in and it was very courteous. Fair priced, no arm twisting to get additional services done, very professional. To top it all off, they have offered something no other Service Station (even at Dealerships) offers. Online profiles for you and your vehicle to keep up with maintenance records. If you were ever to sell your vehicle, a history of maintenance like this is invaluable.
Vehicle: Ram Pickup
Service Date: 11/15/2017
Review Created: 11/16/2017 05:54 AM
JESSE C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable and honest."
My van had issues that I needed taken care of. These guys gave it to me straight on what was wrong and upfront on the costs. My van runs just fine now and the cost was far less than what the dealership would have charged.
Vehicle: Plymouth Voyager
Service Date: 11/14/2017
Review Created: 11/16/2017 03:23 AM
Scott M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the staff were knowledgeable and they took care of his vehicles. They did good work and he never had any problems with them.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
TISHA D. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
I️ drive more than 30 miles for them to service my 4 cars . They are fair with their pricing and courteous to all that come through the door
Vehicle: Mercedes-Benz ML350
Service Date: 11/08/2017
Review Created: 11/10/2017 02:59 AM
Devon R. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Devon said Sean is very knowledgeable and he's a good person.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Morgan B. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Morgan said the business was professional and nice. She appreciates how they squeezed her in at the last minute.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Sung C. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sung said the service was excellent and fast.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 11/04/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Tunde N. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tunde said the staff made one mistake. They forgot to put the spare tire back in trunk. Overall the service is very good.
Vehicle: Acura MDX
Category: Service
Service Date: 10/28/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Jose B. on 11/06/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad service"
Purchase a coupon from sales representative paid $50 for cupon in advance..have services one time and told the guy on the front that I lost the cupon and said to me nothing I can do we do not keeps record of services???? Really!!!!! And asking for sale representative and he said I don't know thy do not work here????
Service Date: 11/04/2017
Review Created: 11/06/2017 03:00 AM
Wayne A. on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Wayne said this business did a good job.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Manuel I. on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Manuel said this business did a great job.
Vehicle: Audi A4
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Jeff W. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeff said the business is good. The oil change was highly priced.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/21/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Orlando M. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Orlando said the business was very good.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
JEFF S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Four (4) Wheel Alignment"
Just got a "Four (4) Wheel Alignment" to extend the life of my tires. Thanks.
Vehicle: Honda Pilot
Service Date: 10/18/2017
Review Created: 10/20/2017 03:07 PM
Displaying Review 1 - 20 of 545 in total