Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

3004 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 3.9014087/5Overall Rating 3.9014087/5Overall Rating 3.9014087/5rating 3.9014087rating 3.9014087
Original
Overall Rating 1.92958/5rating 1.92958rating 1.92958rating 1.92958rating 1.92958
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Naples, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Always helpful
Reliable great service

JR
Jerome R.
Bonita Springs, FL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Totally satisfied with service department
Service is handled in a timely manner and they always accomplish what need to be done.

ML
Milagros L.
Marco Island, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Service
Our service advisor, Oscar, was great again!

SL
Sharon L.
Naples, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
my Sonata maintenance visit
all service people were pleasant and efficient
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2013 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Not happy with how my garage kept vehicle aged
Car has not aged well
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


SG
Susanne G.
Naples, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Excellent Service
I was met immediately and check in process was easy. Everyone was pleasant and professional.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


WB
Wayne B.
Naples, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
w
w
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


ES
Elis S.
Naples, FL
2012 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Oscar Campos is an Automotive ROCK STAR
Auto Works in Naples, Davis Blvd, did not fix my Veracruz! Oscar recognized the problem and the car was fixed! I will take the car to Tamiami Hyundai for service in the future!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Estero, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
care for the car and the customer
I appreciate the extra attention given to my comfort and needs while I wait for my car to be serviced. well chosen snacks to tide over the lunch hour if necessary; always the complimentary bottle of water; place to watch television and chat; place to quietly read or rest; booth/tables when a meal is in order or work needs to be spread out. Your prompt accommodation to changes in my schedule when possible was really appreciated. Mrs Winn
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JW
James W.
Bonita Springs, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Very accommodating and very friendly and efficient.
See above comments
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


KC
Karen C.
Naples, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service!
Service was friendly and quick!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


LH
Larry H.
Marco Island, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Job !!!
Very helpful and will always listen to your problems. Treat you with respect. Very clean and its great to have free coffee and and other drinks if you need something. Free rolls and other goodies are nice !!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JM
Joseph M.
Bonita Springs, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service with a friendly attitude
We actually enjoy sipping coffee and reading, in comfortable quarters, while qualified technicians care for our vehicle.
No more dreading trips to the Dealer, we will go to Tamiami and enjoy the visit.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


NB
N B.
Naples, FL
2009 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
THE BEST OF THE BEST
IT IS VERY TRUE WITH YOU ALL.. YOU KNOW I WILL BE THE ONE TO SAY WHAT IS WHAT WITHOUT HOLDING BACK..LOL..I COME TO YOUR DEALIERSHIP BECAUSE YOU ARE ONE OF THE FEW HONEST DEALERSHIPS..YOU ALWAYS GO ABOVE ALL TO MAKE ME HAPPY.. MY SALESMAN RON STICKEL DID WITH THE NEW ZONA WE JUST RECIEVED FROM YOU..YOUR SALEMAN RON STICKEL DID ME WITH THE BEST OFFER I COULD HAVE IMAGINED..YOU KNOW THAT I WILL MAKE SURE EVERYONE KNOWS TO SHOP AT THIS DEALERSHIP ABOVE ALL THE REST..I HAVE ALOT OF FRIENDS AND THEY ALL KNOW THAT I TELL THEM WERE TO GO..LOL SERIOUSLY YOU GUYS ALL ARE THE BEST OF THE BEST...THANK YOU FOR ALWAYS TAKING CARE OF MYSELF AND MY HUSBAND PAUL..WE WOULDNOT GO ANY WHERE ELSE OTHER THEN TAMIAMI HYUNDAI..SEE YOU AT MY FIRST 5,000 SERVICE WITH THE 2018 ZONA..IT HAS BEEN 15 YEARS SINCE WE BOUGHT A NEW CAR FOR MY HUSBAND PAUL...HE DESERVES THE BEST OF THE BEST..WHAT BETTER PLACE TO SHOP FOR HIS NEW CAR THEN TAMIAMI HYUNDAI.. THANK YOU AGAIN FOR THE GREAT PURCHASE OF PAUL'S NEW 2018 ZONA SEL..NOW IF YOU COULD PLEASE TELL ME HOW TO REMOVE THIS BIG TOOTHIE GRIN THAT I HAVE HAD ON MY FACE SINCE I LEFT YOUR DEALERSHIP WITH THIS NEW CAR ? MY FACE IS KILLING ME FROM SMILING NON STOP..LOL..N T W
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/13/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


LS
Lewis S.
Naples, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Lew Stevens
Work completed right on time.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Customer service
Oscar was awesome!!!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


MV
Maryanne V.
Ave Maria, FL
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Staff that really cares
I worked with Jennie and she made the process very easy for me, she is very knowledgeable and my issue with my care was addressed and it will be resolved tomorrow, because of a part that was needed to be ordered.
All the staff that I encountered were friendly and helpful.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


PP
Pamela P.
Naples, FL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Friendly atmosphere!
Service was performed in a minimal amount of time with no appt. It was an emergency for me to get a new tire(s) immediately.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Oil change
Was surprised it took over an hour for a routine oil and filter change. No tire rotations, etc. Otherwise, everything else was fine.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


AG
Alice G.
Naples, FL
2016 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
A positive experience
Great service. Clean, comfortable waiting lounge. Friendly staff
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/10/2018

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234