Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3315 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 3.987342/5Overall Rating 3.987342/5Overall Rating 3.987342/5rating 3.987342rating 3.987342
Original
Overall Rating 1.94937/5rating 1.94937rating 1.94937rating 1.94937rating 1.94937
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


GG
Gerry G.
Bonita Springs, FL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Good service
Service dept did a great job. Brought in in for recommended service that we were told about last visit. They performed the service and didn’t tell us more work it needs. Will definitely use again.

JH
John H.
Bonita Springs, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Service
Good experience with service!

CA
Carmela A.
Naples, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Carmela
Great service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Ave Maria, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Owner
Good customer service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


RB
Robert B.
Bonita Springs, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
OK
Disappointed that I got a Carolla loaner rather than a Genesis as advertised. Also even though they washed the outside the inside was not touched.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


FS
Frank S.
Naples, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service on my hyundai
Very satisfied with the service.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


NM
Neal M.
Naples, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Everything and everybody
Great people and fantastic facility
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


SE
Stephen E.
Naples, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great customer service
OK, so I’m not speaking for the Hyundai brand. I’m not happy with their several recalls....which was the reason why I went to the dealership.

Anyway, my experience at Hyundai was phenomenal. They staff were very friendly and helpful. I got a full vehicle inspection and I even had them repair my back taillight at a reasonable cost. As per industry standard, all my safety recall issues were corrected.

I was running a few minutes late from work and the Tamiami Hyundai staff stayed for a few extra minutes...which REALLY helped me out so I could have my car back that day.

I plan on selling the Elantra soon but I thought your service staff was very friendly, knowledgeable, and helpful. I give your dealership’s service facility 5-stars.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


CR
Carlos R.
Naples, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent service
Great profesional service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


TF
Thomas F.
Prospect, KY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Tom Fryrear
Problem was corrected and explained. Service was fast and friendly.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great Service
Had the car towed to dealership even though they were closed. Looked at first thing in the morning.
Called me to tell me they had the car and again when it was ready for pick up. Took only a few hours. All at no cost to me.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


PC
Peter C.
Chelsea, MA
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service Appointment
The staff was very friendly and informative about what they recommend. There was no pressure. The service was done in a timely way. Waiting area is clean with plenty to eat and drink and read.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JD
John D.
Naples, FL
2008 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
service pretty good
Long time to diagnose problem and a week later the parts aren't in. Cost quoted was high compared to going elsewhere.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Wauconda, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Warranty work
Fast efficient service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


GZ
Geraldine Z.
Naples, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service writer, Oscar was just the greatest! Not only the service but the car is great also! So far there has only been one car company that was as good,, and that was 20 Yrs. ago keep up the good work!
the service was wonderful service writer Oscar was a great help in solving our problems, the problems were done in fast time and our value of the dealership went up in our thoughts. The car is a nice car, but our idea of a car servicing is one more thing with always like to take in concederation also! Keep up the good work! and we'll be coming back for a long time. we haven't had this kind of service for at least 20 Yrs.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/21/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


GP
George P.
Naples, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent
Friendly, professional and quick
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/18/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


EF
Elizabeth F.
Naples, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer service. Great!
Great service. Great staff. Made to feel important.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/18/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


GP
George P.
Naples, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
People care about you
Workers cater to the customer
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/18/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


ED
Elma D.
Naples, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Expensive repairs
Good service, but very pricy comparing it to other businesses.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/18/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


CA
Carmen A.
Naples, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Five star
Everyone was great to me especially Paul. Also very much liked waiting room with free snacks and tea
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/18/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335