Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

816 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review almost 2 years ago

Reviews


JC
John C.
Portsmouth, VA
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2016 Category: Service
Spoke with John's wife. She said the business has always done them well.
This review was collected via phone interview by Customer Research Inc.

DG
Deionte G.
Norfolk, VA
Hyundai Genesis Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Deionte said the service was good.
This review was collected via phone interview by Customer Research Inc.

ME
Mark E.
Newport News, VA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Spoke with Daniel. He said he appreciated the help from the business.
This review was collected via phone interview by Customer Research Inc.

TN
Tatyana N.
Newport News, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016 Category: Service
Tatyana said the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

NI
Nnennaya I.
Newport News, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Nnennaya said the service was quick, the price was good and the communication was good.
This review was collected via phone interview by Customer Research Inc.

LM
Lottie M.
Hampton, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016 Category: Service
Lottie said this business took her right in and did a good job. She was pleased with the treatment she received.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Newport News, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2016
Great Family owned Business
I have had several of my vehicles serviced at Taylor's Automotive ... very professional and fair prices with quick turn around.
.... I will keep coming back !

KM
Keith M.
Newport News, VA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Keith said the service was good. They were very personable, and explanatory.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Madison, VA
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Jordan said they are honest and quick.
This review was collected via phone interview by Customer Research Inc.

DE
DAVID E.
Newport News, VA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2016
Replace battery and inspection
Taylor's has been our mechanic for four years now. We have been 100% satisfaction

AW
ASHLEIGH W.
Yorktown, VA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016
Great Car Company
They found exactly what was wrong with my car and fixed it but kept me in the loop every step of the way

DM
Don M.
Newport News, VA
BMW 323i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Don said the service was good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

CW
Conor W.
Newport News, VA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Conor said this business was kind, helpful and explained the problems his vehicle was having.
This review was collected via phone interview by Customer Research Inc.

PK
PETER K.
Lanexa, VA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016
As always, great and timely service!!
Brought my Lexus in for new tires, alignment and state inspection. All done by 1PM! And the car rides great! Thanks for another great job.

JH
JOHN H.
Newport News, VA
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016
Professional work - Fair pricing - Quick turnaround
I brought my 2002 Acura CL to Taylors Automotive for a left front wheel bearing problem. They were very professional had fair pricing and made the repair a lot quicker then I had expected. I have had several of my vehicles repaired by them and have always been happy with their work. Family owned and just great guys to deal with.

HS
HENRY S.
Hampton, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016
Honesty, integrity and reliable.
I have never been disappointed with the work done on both my personal and work vehicle.

NM
Nathan M.
Hampton, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Nathan said they have used the business before. There are no hidden fees and they do what they say they are going to do with no fuss.
This review was collected via phone interview by Customer Research Inc.

JM
Joey M.
Virginia
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Spoke with Hailey. She said the business was pleasant, fast, informative, knowledgeable and it was a wonderful experience.
This review was collected via phone interview by Customer Research Inc.

TV
Tina V.
Newport News, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Spoke with Teunsha. She said they are very helpful. She would like to thank them and she looks forward to continued business in the future.
This review was collected via phone interview by Customer Research Inc.

BL
Butch L.
Williamsburg, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Butch said he has a few issues they need to work on but he is happy with the good service the business provides. Once they added something new and it caused the old parts to act up.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 816 in total