Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

376 Reviews

99% Would Recommend
Latest Review 16 days ago

Reviews


OP
Oscar P.
Indio, CA
Chevrolet
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/28/2016 Category: Service
Oscar said this business installed a carburetor that was too small instead of having him buy a bigger one. The cost is about the same, so it wouldn't of mattered if he had gotten a new one.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
Indio, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/20/2016 Category: Service
Janet said she went to this business because it was highly recommended to her. She thought Rick was going to fix her vehicle but a younger man was the one who did the work. The first thing she noticed when she left the business was, her taillight was not working and it was supposed to have been fixed. The next day, when she went to leave her home, her coolant light said her coolant was low. She called and spoke with Rick. He told her to bring her vehicle over but she did not want to make the forty mile round trip. She was charged $37 to have the coolant replaced and Rick told him they probably forgot to burp the antifreeze. She ended up putting antifreeze in herself and did not return to the business. She said she was upset because she thought she was going to a reputable business. Rick should have told her someone else was going to work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Snohomish, WA
Lexus LX 470
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2015 Category: Service
Alan said this business took a little longer than expected for an oil change.
This review was collected via phone interview by Customer Research Inc.