Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
after getting an oil change and they conveniently notated on my receipt that there was an oil leak but didn't tell me ...yet let me know about the lights on my license plate not working??? They are stating that where they worked on the vehicle was no where close the those hoses. Their response was that they notated on my receipt about the leak which absolves them of responsibility. Big scam if I have ever heard of one!!! I will NEVER be back and will be pursing legal remedies! Stay away from these CROOKS!!!!
Update: Now they won't let my mechanic (who went with another mechanic) to look at it without paying for the towing fee. And they stated that they didn't care if I never brought my vehicles there to be repaired they just wanted their money for the tow. Bunch of CROOKS!!!