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The Automotive Connection

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(310 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

The Automotive Connection have nearly 25 years of experience maintaining and repairing all makes and models of cars, SUVs and trucks, both foreign and domestic. We are a Certified Napa Auto Care Center that is committed to your satisfaction and your car's longevity. The Automotive Connection have nearly 25 years of experience maintaining and repairing all makes and models of cars, SUVs and trucks, both foreign and domestic. We are a Certified Napa Auto Care Center that is committed to your satisfaction and your car's longevity.

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(860) 223-3465

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
175 Newington Ave New Britain, CT 06051-2118
The Automotive Connection's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(310 Reviews)

Verified Customer
Newington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Very good
Excellent customer service, convenient loaner car service and well-trained techs!!

TT
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Tina T.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great Service
Very friendly and helpful.

EV
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Elisabeth V.
Wethersfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
9
Fantastic Customer Service!
What a great experience with The Automotive Connection! From the knowledgeable and very friendly, Elizabeth who helped me to the efficient and quality work done on my car (new brakes). I would highly recommend and plan to use them again (if ever needed) in the future!

LR
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Luther R.
Newington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Another excellent visit
Routine oil change went great.
Always honest and completed quickly.
Would always recommend

SA
Sergio A.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Best atención good job whit my air conditioner. Thanks again
Great Grey attention and great job

JR
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Julio R.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Friendly staff
Quick service decent pricing loaner vehicle very helpful

JO
Jonathan O.
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Brake job
Very friendly, timely and easy to work with

TT
Tom T.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always professional
efficient, no nonsense

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Customer
Though my truck was too big to fit in their garage, they were extremely helpful and friendly. I would highly recommend them.

RA
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Rick A.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Brake problem
They stuck to the warranty with honesty, no questions asked.

MC
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Mark C.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Quick Problem Resolution
We had a minor problem that was taken care of immediately at no cost!

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2025
verified customerVerified Customer
8
Great honest service
Very quick, friendly honest service but definitely go back. Didn’t even try to sell me tires. They said that therefore would be too high that I should go somewhere else really appreciate Elizabeth. She was the best.

JH
Joan H.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great auto place ,and great service
I have been taking my car here for years of service. They do such a wonderful job working on my car. They are very helpful with any questions u may have . Definitely won't go anywhere else. 5 + stars for Automotive Connection

JM
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John M.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Good work
They do a great job

GF
Gil F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Honest Friendly Shop
If you’re looking for an honest garage , which is hard to find these days, This is it! Professional friendly staff and always do a great job with fair pricing.

Displaying Review 1 - 15 of 310 in total
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