Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

193 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JT
Joseph T.
Attleboro, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Joseph said a staff member told him they would have to look at the vehicle first to give him a quote on the tires. Joseph said once he got there, they told him they missed the window for tire ordering and would not be able to order until the next day. Joseph said the oil change was cheaper than most places, but he will not be going back there.
This review was collected via phone interview by Customer Research Inc.
Paul F., Owner from The Car Works! responded on 04/27/2018

There were several factors in play here. The vehicle was dropped off later than the scheduled time, and the vehicle owner needed the vehicle back by 2:30 p.m. The late drop-off missed the window of opportunity for the morning tire ordering and delivery. We could have gotten the tires delivered that afternoon and put them on before closing that day, but the vehicle would have been completed after the 2:30 deadline. 


AD
Anthony D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/11/2016 Category: Service
Anthony said he was satisfied with the good service the business provided.
This review was collected via phone interview by Customer Research Inc.

Displaying all 2 Review