Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1128 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GW
Geno W.
Corona, CA
Ford F-150
Verified Customer
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04/18/2019
As advertised... highly recommend!
After my initial visit, I will be going there for all of my automotive maintenance. I tried The Care Shop based on their rating and reviews and I was impressed. They even have a process that allows you to drop your vehicle off after hours. Thanks for your help Mark!

VK
Valerie / Ray K.
Chino Hills, CA
Nissan Altima
Verified Customer
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04/18/2019
Reliable and trustworthy
The Care Shop has always taken great care of our cars.

JN
Jim N.
Chino Hills, CA
Honda Civic
Verified Customer
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04/15/2019 Category: Service
Jim said he is satisfied and he thinks the staff is correct.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Diamond Bar, CA
Cadillac Seville
Verified Customer
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04/11/2019
2003 Cadillac Seville
My 2003 Cadillac Seville could not pass the smog inspection test, so I took the car to the Care Shop.
They spend hours trying to fix the problem, to make it able to pass the smog inspection, but as it turned out the transmission needed repair or replacement, among other things, to make this possible.
The cost of repair or replacement of the transmission, was not worth the expense, since the car's blue book value was very low.
I decided to junk the car.
For all their work performed, they only charged a nominal service fee.
I recommend them highly.
E.M.
The Care Shop is very reputable and honest.

HB
Harold B.
Chino Hills, CA
Nissan Versa
Verified Customer
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04/09/2019 Category: Service
Harold said the business's mechanic was knowledgeable, patient, and timely.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Chino, CA
Buick
Verified Customer
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04/05/2019
Great staff!!
They are knowledgeable and fair with great attention to detail. Hard to find an honest quality shop.

MB
Mike B.
Chino, CA
Volkswagen Jetta Sedan
Verified Customer
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04/02/2019
Quick fix
The team did a great job of getting my daughter back on the road. 3 hours from drop off to completion. Thank you Care Shop! You really do care.

SK
Summer K.
Chino, CA
Toyota Avalon
Verified Customer
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03/20/2019 Category: Service
Summer said the business was attentive about all her concerns, and were reasonable about their prices and advice.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Chino, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
George said the business has the best facility in the area.
This review was collected via phone interview by Customer Research Inc.

WO
William / Irene O.
Chino Hills, CA
BMW 3 Series
Verified Customer
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03/10/2019
THE BMW REPAIRS
The CARE shop has a pleasant atmosphere, pleasant personnel, and very honest management.
Williams

DW
David W.
Ontario, CA
Toyota Highlander
Verified Customer
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03/08/2019
Care Shop Visit
I’ve been going to The Care Shop for years, with different vehicles, and couldn’t be more pleased with the service provided. Integrity, more-than-Fair pricing, and honesty is what I get every time.

ZW
Zach W.
Chino Hills, CA
Audi A4
Verified Customer
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03/01/2019 Category: Service
Zach said they were very personable, very thorough and delivered on what they told him they were doing. He had no issues and will go back when he needs to.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Chino, CA
Mercedes-Benz C240
Verified Customer
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02/28/2019
The Owners are great! They always get the Job done expertly!
I brought my car in to get a smog check completed. They took my car in unplanned and completed the smog check requirements in one hour to my complete satisfaction.

CM
Catalina M.
Chino Hills, CA
Toyota Sienna
Verified Customer
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02/28/2019
Honest evaluation of repairs; checking for problems no charge.
I can always depend that only necessary work is done on the car; when it’s not time to do like oil change and brakes, owner recommends waiting.

VS
viraj S.
Ontario, CA
Chevrolet Chevy Express
Verified Customer
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02/26/2019 Category: Service
Viraj said the staff was honest, with wonderful service. It was a quick turn around, they did an awesome job and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Ontario, CA
Hyundai Veloster
Verified Customer
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02/21/2019
Good Honest Advice
Good customer service, good honest advice about how to go about repairs.

NB
Nathan B.
Chino, CA
Ford Escape
Verified Customer
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02/21/2019 Category: Service
Nathan said the staff provided good communication, and they do honest work.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Aguanga, CA
Ford Police Interceptor
Verified Customer
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02/09/2019
Wonderful Place!
The people here are great. Very thorough and honest!

EO
Erik O.
Chino Hills, CA
Lexus
Verified Customer
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02/01/2019
Feels like friends taking care of your car
Mark and Rose at the care shop are the most trustworthy people I've ever taken my car to.

RM
Rick M.
Chino, CA
Land Rover Range Rover Sport
Verified Customer
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01/31/2019
Great honest service every time!
Have been coming to the The Care Shop for years, love it that they take the time to explain what is wrong with the car and what it will take to fix it. Would not take our cars anywhere else. Whenever someone asks if I know a good mechanic I always recommend The Care Shop!