Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1045 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


GI
Gabriel I.
Ontario, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Gabriel said the staff always does a stellar job. They are honest.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Chino, CA
Volkswagen Vanagon
Verified
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08/09/2018 Category: Service
George said they're the most honest facility and always do a good job. The prices are a little high but its worth it.
This review was collected via phone interview by Customer Research Inc.

AM
Anita M.
Chino Hills, CA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Anita said her experience was good at this facility but there is still a noise coming from her vehicle. They told her that she needed to check the tire and replace the motor mounts. The communication wasn't clear between her and the facility. They charged her 21 dollars for the rotation. She was not aware that they were going to rotate her tires.
This review was collected via phone interview by Customer Research Inc.

WO
William O.
Chino Hills, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
The Honda Civic Repairs
The Care shop is a very warm and friendly place. More importantly, the expertise provided by the auto mechanics, the estimates guaranteed at the commencement of repairs, reveal a very honest and trust worthy operation. This is very rare when it comes to car repair shops that I have visited in the past. The work is very efficiently performed at a price that leaves a customer breathing a sigh of relief.

SY
Sue Y.
Ontario, CA
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sue said the staff was really nice to her. They took care of her problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Chino Hills, CA
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Thomas said this business is consistent in their pricing, very forthcoming about what they can and can't do and they are honest business owners.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Ontario, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Ron said this business did a fine job, and took care of it really quickly. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chino Hills, CA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great service
Great service. Professional and friendly staff.

JW
James W.
Chino Hills, CA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
James said the staff did a good job in a very timely fashion. He's expecting to continue to receive good service, as he received a very good first impression.
This review was collected via phone interview by Customer Research Inc.

KR
Ken R.
Chino, CA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ken said the staff were very cordial and they helped him out in the situation with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CJ
Claudine J.
Ontario, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Claudine said usually they do a good job and she doesn't have any complaints. They are on time, it's a nice clean office and she is pleased.,
This review was collected via phone interview by Customer Research Inc.

JG
Javier G.
Chino Hills, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Great Family Owned Business
I have been taking my cars here for many years. They are a family owned business that is up front and honest with you. They do make recommendations but are not upselling. They also keep notes on your for for future visits and remind you of things you passed on that may now be needed. They use quality parts and are fair in pricing and also have a great warranty on their parts and labor as well. I would highly recommend them for your car needs.

AR
Ava R.
Chino Hills, CA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Ava said the business always does a good job. They don't overcharge and their service is reliable. The employees are friendly and trustworthy.
This review was collected via phone interview by Customer Research Inc.

HW
Holly W.
Ontario, CA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Holly said the staff were professional, and the workers really took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Merri W.
Claremont, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Merri said the staff always takes really good care of her.
This review was collected via phone interview by Customer Research Inc.

GK
George K.
Ontario, CA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
George said the business offers fair deals and good work. The staff are nice people.
This review was collected via phone interview by Customer Research Inc.

DR
Donna R.
Chino Hills, CA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Donna said she loves this facility, they are very efficient.
This review was collected via phone interview by Customer Research Inc.

LG
Lucy G.
Chino, CA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Lucy said the staff are very friendly and good people. They were kind enough to drive her home and pick her up when her vehicle was ready. She likes the husband and wife who own the facility.
This review was collected via phone interview by Customer Research Inc.

TR
Taylor R.
Chino Hills, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Taylor said this business gets high marks. Rick has always been great.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Chino, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Mark's customer service
Mark explains the whole process of what's wrong with vehicles and what needs to be done to fix them.
Pricing is reasonable.