ReScore Reviews™ (1)
Your 2015 Buick Verano is a beautiful car. We are so glad you trust us to help you keep it running smoothly. Keep up with those oil changes and it should keep on running for may more years. Thank you for the kind words and the 5 star review.
Thank you for bringing in your 2008 CHrysler Town and COuntry for a little TLC. The new battery, Thermostat and Radiator should help keep it running for many more years. Thank you for the awesome review. We really appreciate it.
We gotta work together to keep those good ole Chevy Silverados running. We are so glad that you continue to choose The KAR Shop to help keep your 2000 Cheverolet Silverado on the road. I trust all of the steering and suspension work is holding up fine. Thank you so much for leaving a review. See ya next time!
Thank you for the awesome review! Your 2015 Impala is one sharp car. It always makes me jealous when you bring it in for oil change....LOL. Thanks again and I look forward to seeing you next time.
Thank you for leaving the review. We appreciate and value your input. Your 2012 Silverado uses full synthetic oil and it holds a quart more than most other vehicles do. That can make the oil changes seem a little more than they did back in the good old days. I know you also asked for a tire rotation as well so that added a little to the total. Good news is that from now on during every other consecutive oil change we will roate them for free. I hope you will come back and give us another chance to earn your business. We look forwad to seieng you.
Thank you for the kind words and 5 stars. I hope that 2005 Ford F150 gives you years of trouble free service.
Thank you for bringing your 2011 Jeep Wrangler Sport in for the starting issue. Thanks even more for the 5 star review. If it acts up again be sure to give us a call.
Frank, Thank you for the nice review. Glad we could check out your Nissan Altima and make sure it was ready for your trip. A good comprehensive safety inspection is a good way to increase the odds of a trouble free travels.
Thank you for bringing in your 2008 Ford F250 for all of the steering and suspension components. We especially appreciate the fact that you took the time to leave a review. Have a great day!
Stan, Thank you for taking the time to leave a review. We always appreciate hearing our customers thoughts. I trust the blower motor and fuel gauge are working properly in your Toyota Tacoma. We hope to see you again soon.
Dennis, I'm sorry you feel like you didn't get the 5 star service we try to deliver. I'm not sure if you were pricing identical parts, if you were pricing them with a 3 year/ 36,000 mile warranty, if you were pricing them being installed by ASE certified technicians or if you were getting a "do-it-yourselfr" price. We are normally priced relative to our competition when all things are apples to apples.
Candy, Thank you for the 5 stars! We always love it when you bring your Jeep Wrangler in for any reason. Whether it is normal maintence like an oil change or transmission service or something bigger like a brake job. It is a pleasure getting to serve you and visit with you each time.
John, Thank you for the kind words and the 5 star review. That Suzuki SX4 went a long time before it finally needed a water pump. Glad we could help out.
David, Thank you for the 5 star review and thank you for bringing in your Toyota Rav 4. We trust that the brake repairs and transmission service worked well for you. We look forward to serving you again.
Marion, Thank you for the review. Every time we see that 2006 Subaru Forester rolling into the parking lot we look forward to getting to visit with you a little. We love your stories and always look forward to seeing you. Next time you are ready for the lube, oil and filter change give us a call.
Thank you so much Peg! It's always nice to see you.
Jimmy, What an awesome review! Thank you for the kind words. It is a pleasure working with you.
Thank you Ed. It is always great to visit with you.
I apologize for the misunderstanding on the bill. Our intentions are to always be upfront and honest. Giving estimates over the phone is always tricky. We cannot see the car or know exactly what is wrong with it. Cases like yours we try to give you a rough idea but they usually end up being a time and material situation. In your case, removing the alternator, replacing the broken bolt and then installing your new belt was a pretty straightforward operation. We were able to use our Mitchell labor guide to determine a fair price. As I explained on the phone a professional technician with thousands of dollars worth of tools can sometimes do it faster. Some jobs take longer than book time but we always honor the time guide as it is the industry standard. I am sorry you did not feel the communication was where it felt it should be but I am confident the job was done fairly and correctly.