ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 9 days ago
RICK C. on 12/02/2017
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"R. Collins "
We recently moved to Rogers from Kansas City and are relieved to have found KAR! They’re the absolute best for my money. My 2009 Toyota Tundra needed its first brake job. It was completed in just a few hours and the price was very fair. The people there were very honest and professional. I’ll be taking my Tundra there for all future repair and maintenance needs, as well as our 2011 Honda Accord. Oh, by the way, the fresh donuts and coffee were excellent also.
Vehicle: Toyota Tundra 2WD Truck
Service Date: 11/30/2017
Review Created: 12/02/2017 07:01 AM
Steven F. on 11/28/2017
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Steven said the staff at this business were very thorough and trustworthy.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/17/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Maria T. on 11/28/2017
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Maria said everything about her experience was good and she was happy with it.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/24/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark G. on 11/22/2017
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Mark said the business did a great job. They did everything right, and he has recommended them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/28/2017

Thank you Mark. 5 stars are awesome!

Mike D. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said it took the employees all day to do an oil change.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Mike,
 Thank you for the reveiw. I aplogize for the work taking longer than you expected. We try to work in drop-offs as soon as we can during the day and boy does time fly some days. Next time we will try to earn that 5 star rating. 

Tom P. on 11/16/2017
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Tom said the turn around time at this business was great. The staff is friendly and courteous.
Vehicle: Saturn VUE
Category: Service
Service Date: 11/07/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Tom,
   Thank you for the kind words!

WILDFLOWER S. on 11/15/2017
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"Friendly "
Very knowledgeable, friendly environment.
Vehicle: Dodge Durango
Service Date: 11/14/2017
Review Created: 11/15/2017 06:07 AM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Wildflower, 
   Thank you for the 5 star reveiw. It was great meeting you and we hope to se you again.

Susie M. on 11/14/2017
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Susie said this business is the only place she will have her vehicle serviced. She has never seen such a clean and pristine facility. The employees are honest and professional.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Susie, Thank you for the incredible reveiw. It feels great to hear that customers notice what we are striving to achieve. Clean, honest & professional, what more could we ask for?

Ron B. on 11/11/2017
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Ron said the staff got him in and took care of him quickly. They did a great job.
Vehicle: Lexus LX 470 Luxury SUV
Category: Service
Service Date: 11/03/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Ron,
 We appreciate you taking the time to leave us the review. We look forward to seeing you next time.

BARBRA A. on 11/10/2017
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"Subaru Forester Checkup"
Excellent service both technically and personally. Provided quick and useful service and on my schedule.
Vehicle: Subaru Forester
Service Date: 11/09/2017
Review Created: 11/10/2017 08:10 AM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Thank you so much Barbara! 

BILL M. on 11/08/2017
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"Honest and straightforward "
It’s nice to have a mechanic/shop you don’t have to worry about taking advantage of you.
Vehicle: Volkswagen Tiguan
Service Date: 11/06/2017
Review Created: 11/08/2017 03:23 PM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Thanks Bill. It's always good seeing you.

Paul H. on 11/08/2017
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Paul said he loves the business, and he feels this business is straightforward. He walked in and he stated he felt they were not misleading anyone.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Paul,
  Thank you for the 5 star reveiw. We appreciate you taking the time to leave it and for the opportunity to serve you. See ya next time!

MELTHENA K. on 11/07/2017
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"Very clean and courteous. "
Completely satisfied they will keep my car in good shape.
Vehicle: Buick Verano
Service Date: 11/06/2017
Review Created: 11/07/2017 08:00 PM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Melthena,
  Always good to see you here at the shop. We appreciate you trusting us with your cars needs.

Brody H. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brody said he would recommend this business for service.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Browdy,  
   Thank you for the nice review. We look forward to seeing you next time and earning a 5 star reveiw.

BILL M. on 11/02/2017
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"Good service, reasonable price "
Very satisfied with the service I received from the Kar Shop.
Vehicle: Acura MDX
Service Date: 10/31/2017
Review Created: 11/02/2017 05:22 AM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

It's always good seeing you Bill. Thank you for the 5 star reveiw!

LAYTON E. on 11/01/2017
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"Wonderful service"
Thanks for going the extra mile and fixing the door handle.
Vehicle: Lincoln Town Car
Service Date: 10/30/2017
Review Created: 11/01/2017 07:16 AM
Kevin B., General Manager at The Kar Shop responded on 11/24/2017

Egger,
   Thank you for the 5 star reveiw. See ya next time!

JAMILE B. on 10/31/2017
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"The Kar Shop is awesome! "
I had the best experience I have ever had at a car oil change place ever. The staff was super friendly and the place was clean. I would recommend this place 100%. I never review anything but I wanted to give the staff a shout out of how amazing they were.
Vehicle: Nissan Altima
Service Date: 10/30/2017
Review Created: 10/31/2017 08:28 PM
LYNN F. on 10/29/2017
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"It’s great to find a place I can depend upon"
Thanks for starting to service my vehicle. Being new to the area, I wanted to find a competent and honest shop. You exceeded my expectations and I plan to continue to use your shop.
Vehicle: Ford Taurus
Service Date: 10/27/2017
Review Created: 10/29/2017 05:13 AM
CHARLOTTE M. on 10/28/2017
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"Car Repairs "
Ease of getting appt. Fast & on-time service; friendly personnel.
Vehicle: Pontiac Grand Prix
Service Date: 10/27/2017
Review Created: 10/28/2017 10:57 AM
JEAN B. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE GUYS ARE NICE AND DID A GOOD JOB AND THEIR HONESTY, DO NOT EVER CHANGE"
I WILL BE BACK AND THINK I CAN TRUST THEIR WORKMAN SHIP.
Vehicle: Chevrolet Malibu
Service Date: 10/24/2017
Review Created: 10/27/2017 10:15 AM
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