Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

601 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 12 hours ago

Reviews


SJ
STEVE J.
Rogers, AR
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
doright
took vehicle in for an inspection , they completed service in a short amount of time and for what they said. No issues found...had taken to dealer who said it needed$1400.00 worth of work..ah not so fast Mr. Money grabbing dealer ! Kar Shop to the rescue ! These guys gave me a quick tour of the shop area spoke with a couple of their mechanics. Seem like a good group of people...hope it continues. Will definitely use them vs dealer. I would recommend these guys based on my experience so far !!

JO
Joe O.
Rogers, AR
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Joe said the business does good work. The prices are a little high, but it is worth it. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/15/2018

Joe, Thank you for the 5 stars. Hopefully the good service along with our 3 yr/36,ooo mile natyionwide warranty makes every dollar you spend here with it. We really appreciate your busuiness.


RR
Robert R.
Rogers, AR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Robert said they did an outstanding job taking care of him. They did a good job and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/15/2018

Robert,
    5 Stars!!! Thank you so much.


JC
JACKIE C.
Pea Ridge, AR
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Quick Service
Quick but quality service. Best place I know of.
Kevin B., General Manager from The Kar Shop responded on 08/14/2018

Jackie, Thanks buddy!


PB
PEG B.
Springdale, AR
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Very Satisfied Customer
I’ve been taking our cars to The Kar Shop since they opened several years ago and have always been satisfied with the high level of customer service and expertise. I highly recommend them.
Kevin B., General Manager from The Kar Shop responded on 08/14/2018

Peg,
   Thank you so much. It is always a pleasure to see you.


ER
Edward R.
Bentonville, AR
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Edward said the business provided quick service and kept him informed.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/14/2018

Edward,
    5 stars! Wow, thank you so much.


BA
BARBRA A.
Bella Vista, AR
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Quality and Timeliness
The attention to timeliness and quality service was outstanding. The staff at the desk were thoughtful, concerned with my schedule and thorough in understanding any issues with the vehicle.
I have used the Kar Shop many times and have always been happy with their quality of service to the vehicle.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Thank you so much for the awesome review! We always appreciate your business.


JW
JERAMY W.
Cave Springs, AR
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
They fixed my brakes
There was no haggling about the things that needed to be done. They installed new brake pads with no hassle. Great place
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Jeramy, Thank your for the kind words.


RC
RICHARD C.
Bentonville, AR
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Genuinely courteous
We just moved to the NW Arkansas area and needed a reliable auto service center. We definitely found one with the KAR Shop. The staff is genuine, friendly, courteous and knowledgeable. The entire shop and waiting area is extremely clean. Even the magazine rack had magazines perfectly aligned and in order. The mechanics work area is clean all the way down to a spotless floor. To me, this exemplifies a professional and detailed work ethic.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Richard, Thank you so much for taking the time to leave the review. We are thrilled that you gave a shot at your business and look forward to serving you for years to come.


JT
Jessica T.
Rogers, AR
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jessica said she had a great visit with the business and they were also very honest .
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Jessica,
    Thank you for the 5 stars!!!


KM
KAREN M.
Bella Vista, AR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Fast, Professional, and Honest
Kevin and his crew graciously worked my Jeep in with just a phone call. My engine light was on and it was sluggish to start...not typical at all. Within 10 minutes of arrival, they’d pulled her into the bay and checked her out. Sure enough, she just needed a new battery. I was apprised if my total cost up front, and they proceeded to take care of it immediately. Their labor cost was higher than I expected, but after checking around, it was an average expense for what I had done. All in all, great experience and I was out of there in about an hour. The Kar Shop is our GO-TO for all our vehicle needs.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Karen, Thank you for the nice review. We really appreciate you taking the time to write it. We look forward to seeing you again.


SL
Steve L.
Rogers, AR
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Steve said the business' employees are timely, and they did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Steve, Thank you for the kind words.


SP
Shelia P.
Bella Vista, AR
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Shelia said she has been very happy with the business's services.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Shelia, Thank you for the kind words. We really appreciate it.


FE
Felicia E.
Lowell, AR
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Felicia said the business always takes care of her vehicle.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Felicai,
 5 stars!!! THANKS!!!!


TH
Travis H.
Rogers, AR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Travis said the owner was very nice, accommodating, and trustworthy.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 08/08/2018

Travis,  We appreciate your business and the nice review.


EP
Eric P.
Elkins, AR
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Eric said everything went like it was supposed to at this business. Eric would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Eric,
    Thank you for the 5 star review.


BW
Bradley W.
Lowell, AR
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Bradley said the business was quick and honest.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Bradley,
   Always love to hear the word honest. We appreciate the 5 star review.


Verified Customer
Rogers, AR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
The Kar Shop
Been to many auto repair shops in Rogers, over the years. And for maintenance, repair and/or service, The Kar Shop is second to none. I’ll definitely continue to utilize their services in the future.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Thank you for the kind words. It is always good to see you.


DR
Daniel R.
Rogers, AR
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Daniel said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Daniel,
    We appreciate the nice reveiw.


MN
MIKE N.
Lowell, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Returning Customer
Prompt, friendly, fair service. Extra attention given to proper torqueing of wheels and end of service quality check.
Kevin B., General Manager from The Kar Shop responded on 07/24/2018

Mike,
   One of our favorite customers!!!! Thanks Mike, see you next time.