Sales manager mislead , used incorrect paperwork and forgot to send my purchase agreement to my Credit Union. Salesman was out for training when I picked my Santa Cruz up so delivery was piece mealed. My Hyundai was not set up not was the Bluellibk.

Michelle F. from Thomas Hyundai responded on 02/22/2022 06:01 AM

Mr Sevier,

I am so sorry to hear of your poor experience with us. I will reach out to you today for more details in regards to your experience with us. We want every customer experience to be extraordinary. My goal is to help improve our interactions with every customer. I look forward to speaking with you.

Best regards,

Michelle

Michelle F. from Thomas Hyundai responded on 02/22/2022 06:33 AM

I am so sorry to hear of the poor service you received while shopping at our store. I will reach out to you for details.

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Thomas Chevrolet Inc. - Bedford