Thoroughbred Collision Center-Kent

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

469 Reviews

98% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Kent
Terri B. on 01/24/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Terri said they gave her an estimate, and then they had to renege and said they were wrong because they had to get a refurbished part instead of a new part. The bumper kind of has a coating and a mucky look as compared to the nice polished look of the original bumper. Terri said she didn't understand why they had to put on a completely new bumper, but there may have been broken parts underneath. No paint work was done. She chose this facility because she sees it every day, plus it was on the list of the insurance company that was paying for it.
Category: Collision
Service Date: 12/19/2011
Review Created: 01/24/2012
This review was collected via phone interview by Customer Research Inc.