Tilden Car Care Center 2


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

207 Reviews

96% Would Recommend
Latest Review 4 days ago
JON W. on 10/17/2017
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"TILDEN Oil Changes"
"NO ONE CAN MEET OR Beat" TILDEN oil changes BAR NONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"FAST & FRIENDLY"

Thanks for being there for all of us you serve!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Jon Wheelis
Vehicle: Ford Super Duty F-250 SRW
Service Date: 10/16/2017
Review Created: 10/17/2017 03:03 PM
Keith B. on 10/16/2017
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Keith said the service was good. It was done quickly.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
William W. on 10/16/2017
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William said this business did a fine job.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
CHRISTIE H. on 10/14/2017
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"Great service"
Always friendly. Great service.
Vehicle: Ford Expedition
Service Date: 10/14/2017
Review Created: 10/14/2017 07:54 PM
JEFF R. on 10/10/2017
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"Excellent work"
Work was done very well
Vehicle: Ford Fiesta
Service Date: 10/09/2017
Review Created: 10/10/2017 05:25 PM
Cortney S. on 10/09/2017
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Cortney said the prices were decent. She has used them for a long time.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
MICHELLE C. on 10/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"If I could give it NEGATIVE Stars I would"
I have been going to Tilden's for over a decade with the same vehicle. Until now they have been good and I've been loyal in going back to them even when I moved farther away. Now the manger at one store is RUDE. Charged me $90 for diagnostics then reset the codes on my care and said all I needed was brake pads. Needless to say my service engine light came right back on 40 miles later. So I took it to their other location, where Kenny again claimed I needed brake pads and now I needed rotors too which the other location did not tell me, and this was causing my antilock and traction control lights to come on. I didn't agree but he assured me this would fix my car so $260 later I still have anti-lock and traction control lights on. I called them within 2 days of picking up my car and Kenny had the nerve to tell me "we don't have the tools or equipment to service a 2002 Oldsmobile, and I have 5 people in line so I don't have time to explain it to you further". I've tried to contact the Owner Brad who owns both of the locations I go to, and mysteriously he's either never there or I'm asked 20 questions before I'm till not put through to him. I was a loyal client and now feel I've been jerked around and ripped off. No more referrals and no more of my hard earned $ will ever be going to Tildens.
Vehicle: Oldsmobile Intrigue
Service Date: 08/28/2017
Review Created: 10/04/2017 05:54 PM
Andrew P. at Tilden Car Care Center 2 responded on 10/06/2017

 This is brad, I am at the Alta Mere location, my phone number is 817-244-9911 

 Please call me 

SHAWNA C. on 10/01/2017
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"Vehicle Service "
Appreciate the work done on my Escape. It's nice to know that there are businesses that treat customers honestly.
Vehicle: Ford Escape
Service Date: 09/30/2017
Review Created: 10/01/2017 06:08 PM
Todd R. on 09/22/2017
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Todd said the service was good. The staff tightened a few loose nuts for him and they did not charge him.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/31/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 09/22/2017
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James said he was in and out. They are usually pretty quick.
Vehicle: Kia Sedona
Category: Service
Service Date: 09/19/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Bonnie B. on 09/18/2017
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Bonnie said the business handled everything quickly. They were very responsive and they did an excellent job.
Vehicle: GMC Acadia
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Juan P. on 09/14/2017
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Juan said the service was an easy process. He did have some issues but the end result was great.
Vehicle: Ford F-150
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Damiana F. on 09/14/2017
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Damiana said the staff did a pretty good job, but the temperature gauge is not working. It was working before she brought her vehicle in for service. She is looking for resolution.
Vehicle: Kia Optima
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 09/11/2017
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Robert said there were some things that were not perfect. There were a couple of things that he had difficulty with, but they figured it out.
Vehicle: Chevrolet Astro Cargo Van
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
IVAN G. on 09/08/2017
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" 2008 Ford Expedition oil change and state inspection"
They are very professional, fast and do a great job!!!
Vehicle: Ford Expedition
Service Date: 09/07/2017
Review Created: 09/08/2017 05:13 AM
Kristin L. on 09/06/2017
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Kristin said this business did not have the oil she needed, so the employees went out and got the oil that was needed for the service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
TACASHA M. on 08/31/2017
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"A*** Customer Service "
Kenny and his crew are awesome. This location is s bit of a drive for me, just to get my car repairs, but I've received excellent service for over 5 years and that's the exact reason I keep going back! I feel like family, rather than just another customer, and they always make sure that my ride is in top notch shape! Thanks fellas for all that you do to keep us safe on the highways!
Vehicle: Nissan Altima
Service Date: 08/30/2017
Review Created: 08/31/2017 03:38 AM
RICK S. on 08/25/2017
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"Polite, no nonsense managers and quick service."
I was in and out within an hour. I will tell all my friends about this business.
Vehicle: Hyundai Sonata
Service Date: 08/25/2017
Review Created: 08/25/2017 09:12 PM
CURTIS J. on 08/21/2017
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"Friendly Service"
Very fair prices. Beats a dealer 10 to 1.
Vehicle: Dodge Pickup
Service Date: 08/21/2017
Review Created: 08/21/2017 08:21 PM
Shane W. on 08/18/2017
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Shane said this business took care of his problem. They were good people and he liked them. Kenny, the manager, is unbelievable and he goes out his way to help.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 08/16/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
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