Tilden Car Care Center 2

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

268 Reviews

96% Would Recommend
Latest Review 2 months ago

Reviews


KL
Kenneth L.
Fort Worth, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2018
Never going back
It took them 3 tries to get a front end alignment right. And they weren't in any hurry to make their mistake right. I waited 3 1/2 hours for them to try a 2nd time, almost 4 hours for the 3rd attempt. On top of all this, the other problem I had was never addressed, even after 4-5 requests for the status.

MR
MELISSA R.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Clean, courteous and quick
I have only started going to this location recently but both times I have been there, the owner/manager was working the desk, was friendly and polite. I haven’t had to wait long either. The wait area is clean.

GS
GERALD S.
Fort Worth, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Fast service
We came in for a tire to be repaired. Not a long wait. Nice guys.

JD
JEREMIAH D.
Fort Worth, TX
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018
Good service!
It was quick and professional with no hassel.

CH
Casaundra H.
Grand Prairie, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Casaundra said the business was very attentive, personable, and it provided good customer service.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Fort Worth, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Robert said the business did very well and he suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Fort Worth, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
James said this is a convenient location.
This review was collected via phone interview by Customer Research Inc.

JA
Joey A.
Fort Worth, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Joey said he likes the staff.
This review was collected via phone interview by Customer Research Inc.

CW
CHRISTY W.
Fort Worth, TX
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Nicest most helpful kind dudes
I love this place! They guy is always so nice and friendly. He is a welcoming kind of guy. Acknowledging you as soon as you walk in. Even if he is on the phone or helping someone. Thanks guys for being prompt and homest!

KG
Katie G.
Fort Worth, TX
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Katie said the staff were very informative. She stated she felt they don't try to push unnecessary things to get money. They're awesome and provide very good customer service.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Texas
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Jim said the business did really good job.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Weatherford, TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018 Category: Service
John said everything about his service was good.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Fort Worth, TX
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Steve said the mechanic did a great job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RH
REGINA H.
Fort Worth, TX
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
GREAT PRICE
GREAT PRICING & FRIENDLY SERVICE.

LP
Linda P.
Fort Worth, TX
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Spoke with Linda's husband. He said he was referred to the business, and he really enjoys the staff.
This review was collected via phone interview by Customer Research Inc.

IG
IVAN G.
Fort Worth, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Oil change on 2008 Expedition
Cheap and fast, friendly staff and professional.

SG
Sylvia G.
Fort Worth, TX
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Sylvia said she had a good overall experience with this business.
This review was collected via phone interview by Customer Research Inc.

JG
Jarod G.
Fort Worth, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Jarod said the new owner of this business was really great. He was happy with the service on his vehicle, but he was concerned with the staff's math. He found it confusing to figure out exactly when he should return for his next oil change. The reminder they filled out showed mileage lower than where his vehicle is already at. He would like to recommend they double-check their math.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Fort Worth, TX
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Michael said Kenny does the work on his vehicle. It was the best it could be. He gets in and out for service.
This review was collected via phone interview by Customer Research Inc.

AH
Angela H.
Fort Worth, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Angela said Kenny was super nice, which is why she keeps going there.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 268 in total