Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

369 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


FM
Fermin M.
Brownsville, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
Great customer service
We've purchased a few cars from this dealership because of the great prices and customer service.

Verified Customer
San Benito, TX
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Auto service
Great customer service
Asnwer all questions
Great attitude
Friendly service

VL
Viola L.
Harlingen, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Scheduled service
Great explanations of services provided

BL
Benito L.
Brownsville, TX
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
great service
Attention to my request for maintenance service 12, 000 mile was great.
did the job on time stated
great explanation of service rendered and status of my vehicle

the car washed *

Verified Customer
Brownsville, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Job well done.
This is a great business. I love taking my car in for services because i know they take care of it.

Verified Customer
Brownsville, TX
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Service
I arrived at the dealership early and was promptly attended to. My service request was explained and I was honored a free oil changed that was given to me at the beginning of the lease.

Verified Customer
Brownsville, TX
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent
Excellent
Eric M. from Tipton Hyundai responded on 07/14/2018

Thank you for the great survey with great comments! We appreciate the business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Verified Customer
Brownsville, TX
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/08/2018 Category: Service
Service
Never had a problem with Tipton. This time, my tire was sent to the wrong place and I had to wait an extra 2 days. They said my car would be washed and it wasn’t.
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the survey. Thank you for the feedback on the tire and the fact that your vehicle was not washed.  I will meet with your Advisor John and the technicians and make every effort to make sure every vehicle is washed as promised.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Verified Customer
Brownsville, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Great Service
Good job
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and kind words.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

MP
Martha P.
Brownsville, TX
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Great job
Took car for recall and steering problem. They found also a.problem with seatbelt switch and fixed it also.
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and your comments.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

LL
Lalo L.
San Benito, TX
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
The people make the place so great!
Quick and easy! Great people!
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and kind words about our staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

MM
Marimer M.
Brownsville, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Just Perfect!
I absolutely love to take my Tucson to get pampered there. Everyone is very helpful and welcoming.
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and kind words about our staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

NR
Nancy R.
Brownsville, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Excellent customer service
Highly recommended!
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and kind words.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

DL
David L.
Brownsville, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
My Experience
They are great !!!
Eric M. from Tipton Hyundai responded on 07/09/2018

Thank you for the great survey and kind words about our staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Verified Customer
Brownsville, TX
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Miscommunication
This was my experience at Tipton Hyundai. I was emailed by representative that the oil was due scheduled it online take it that day as scheduled. Upon arrival no one knew about such scheduled appointment. Employees were trying to gather information based on the email that got sent to me and they advised lady who sent email didn’t work there anymore. So this is the first time I came in and it was just lack of communication and not being organized on their part.
Eric M. from Tipton Hyundai responded on 06/29/2018

Thank you for the survey! I am very sorry that we had the mixup with your appointment.  We will strive to do better on your next visit.  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

OG
Olga G.
Los Fresnos, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
people
great job
Eric M. from Tipton Hyundai responded on 06/27/2018

Thank you for the great survey!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

JG
Jesus G.
Rancho Viejo, TX
2013 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2018 Category: Service
Always helpful and friendly
Staff is very helpful and service is swift
Eric M. from Tipton Hyundai responded on 06/27/2018

Thank you for the survey and the kind words about the staff!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

GH
Gail H.
Brownsville, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
fast and convenient
excellent service....great new car
Eric M. from Tipton Hyundai responded on 06/23/2018

Thank you for the great survey, and the kind words about the service and the product! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Verified Customer
Brownsville, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
el personal y la atención al cliente
el servicio es excelente... me gusta mi Tucson
Eric M. from Tipton Hyundai responded on 06/19/2018

Thank you for the great survey! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

SS
Susana S.
Harlingen, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Awesome service Tipton Hyundai
Very friendly and courteous staff
Eric M. from Tipton Hyundai responded on 06/19/2018

Thank you for the great survey and the kind words about our staff!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com