ReScore Reviews™ (1)
We appreciate your response, however, there may be a few things that are being overlooked. One, we did not provide the original part or installation of the failed componant, the vendor could not find any history of the parts purchase via your name or phone number, but we were able to get them to warranty the part for you. Two, the amount charged also included the diagnostic fee, to determine exactly what was needed to repair your vehicle. Three, upon replaceing the failed componant, it was then discovered that the key fob was also needed, as the door lock was malfunctioning, this was noit known until the door locks functioned properly. You then provided us a new key fob, which was programmed for you at no additional fee or charge. Please feel free to call us at 815-526-3626 to discuss the situation further if needed.
Well cared for. They are very considerate of your time and inconvenience of not having a vehicle while work is being done.