Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

458 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


LI
Luis I.
Laredo, TX
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Luis said the employees answered all his questions. They took care of his service needs.
This review was collected via phone interview by Customer Research Inc.

VC
Virginia C.
Mirando City, TX
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019 Category: Service
Virginia said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Josue S.
Laredo, TX
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Josue said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Laredo, TX
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Mary said everything was good, however the business took longer to return her vehicle than expected.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Laredo, TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Carlos said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

NM
Nidia M.
Laredo, TX
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Nidia said the service was really good
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Laredo, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2018 Category: Service
Jerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
Texas
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Elizabeth said they did a good job. However, her check engine light came on after her vehicle was serviced by this business.
This review was collected via phone interview by Customer Research Inc.

RV
Raul V.
Laredo, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Raul said the service was good, quick and simple.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Laredo, TX
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Jerry said she had an issue with her tire and the staff fixed it, but they made a mistake. Over the course of the day the tire went flat. Overall it was a good experience. The staff is effective and fast. Her tires were missing a part and they ordered them quickly.
This review was collected via phone interview by Customer Research Inc.

CR
Celina R.
Laredo, TX
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Celina said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

SV
Sonia V.
Laredo, TX
Chevrolet Uplander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2017 Category: Service
Sonia said she went in for an oil change. They always put in mats but they didn't this time.
This review was collected via phone interview by Customer Research Inc.

MT
Monica T.
Rio Bravo, TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Monica said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

EB
Eleno B.
Laredo, TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2017 Category: Service
Eleno said keep up the very good work.
This review was collected via phone interview by Customer Research Inc.

MR
Maria R.
Laredo, TX
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Maria said this business did not check the brake fluid and it was low. They are kind people.
This review was collected via phone interview by Customer Research Inc.

PG
PEDRO G.
Laredo, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016
Great customer service
A 5 minute change of battery, I think labor was too high.

CG
Cynthia G.
Laredo, TX
GMC Terrain
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2016 Category: Service
Cynthia said her service was good. She was told the oil change would take 25 minutes. When she asked again, the lady did not know.
This review was collected via phone interview by Customer Research Inc.

RG
Roberto C G.
Laredo, TX
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
Roberto said after he picked up his vehicle from this business, he had a couple of issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
Melinda D.
Laredo, TX
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Melinda said the service provided by this business was pretty good. They can fix any problem on her vehicle.
This review was collected via phone interview by Customer Research Inc.

RA
Roman A.
Laredo, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2016 Category: Service
Roman said this business should work on their communication more. They called to let him know his vehicle was ready but he did not get the call so he had to wait longer than necessary to pick it up.
This review was collected via phone interview by Customer Research Inc.

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