Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2242 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 3.7045468/5Overall Rating 3.7045468/5Overall Rating 3.7045468/5rating 3.7045468rating 3.7045468
Original
Overall Rating 2.06977/5Overall Rating 2.06977/5rating 2.06977rating 2.06977rating 2.06977
93% Would Recommend
100% Business Response
Latest Review 23 minutes ago

Reviews


LB
Luis B.
Dover, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Profecionalismo
Exelente atención.
Me gustaria que al motor se le hiciera aseo, cuando se cambia aceite.

RF
Renee F.
Morristown, NJ
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great service ALWAYS
Whenever I bring my car you always have everything so organized and scheduled I love that also always friendly and helpful

AB
Anne B.
Parsippany, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Efficient and friendly!
On time appt. no problem!

WC
William C.
Boonton, NJ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Able to make an appointment without difficulty, responsive and timely service desk sign in and service completed as requested within resonable tilme
Able to make an appointment without difficulty, responsive and timely service desk sign in and service completed as requested within resonable tilme

LZ
Lisa Z.
Caldwell, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
I was assisted right away and tole about how long it would take to complete and they were pretty close on target
Will definitely go back to this dealer when needed

SC
Suzanne C.
Randolph, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great Service!
I was very happy with Service Center at Towne. I called at the last minute and asked if they could fit me in for an oil change late Friday afternoon and they said no problem, come on in! My car was returned to me vacuumed and cleaned! Thank you Towne!

HS
Harry S.
West Palm Beach, FL
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ttowne cares about their customers
Great service today

PB
Pedro B.
Hopatcong, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
On time
Just the necessary time, in my off time, and all my car need, wash included

Anonymous avatar
Verified Customer
Newton, NJ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Sonata Service
Excellent
Ashley B., Service Department from Towne Hyundai responded on 06/20/2018

Thank you for the great review! We pride ourselves in providing the best car care package, from sales to service! We are glad to hear our hard work has paid off and we have satisfied a valued customer. Towne Hyundai wishes you a wonderful day!


JQ
Joseph Q.
Morris Plains, NJ
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Took the stress out of buying a new car
Worked hard to meet my needs
Ashley B., Service Department from Towne Hyundai responded on 06/20/2018

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! If you ever have questions or concerns, please do not hesitate to call us. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!


JZ
Joseph Z.
Morristown, NJ
2016 Hyundai Sonata
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06/20/2018 Category: Service
Service
Your people at the front desk are great!
Ashley B., Service Department from Towne Hyundai responded on 06/20/2018

Good morning! Thank you for taking time to publicly providing feedback on your most recent service experience! We’re glad to hear we satisfied a valued customer and look forward to working with you for your next service. Thank you for choosing Towne Hyundai for your automotive needs!


DR
Daniel R.
Jersey City, NJ
2013 Hyundai Azera
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06/18/2018 Category: Service
The attention to detail
They actually find other things that may be wrong and let you know right away
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you for taking the time to submit your review! Please let us know how we may lend our assistance in the future. We look forward to working with you again and thanks for choosing Towne Hyundai!


Anonymous avatar
Verified Customer
Andover, NJ
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great people and service
Great experience always.
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! If you ever have questions or concerns, please do not hesitate to call us. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!


Anonymous avatar
Verified Customer
Boonton, NJ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Good
Good
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you so much for your review! We recognize that you have many selections in your car servicing needs, and appreciate that you have chosen Towne Hyundai! We wish you a wonderful day!


DL
Diane L.
Mount Arlington, NJ
2017 Hyundai Elantra
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06/18/2018 Category: Service
your staff
always a pleasure to come in
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you so much for your review! We recognize that you have many selections in your car servicing needs, and appreciate that you have chosen Towne Hyundai! We wish you a wonderful day!


Anonymous avatar
Verified Customer
Morris Plains, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great service department
Always top notch customer service
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you for taking the time to submit your review! Please let us know how we may lend our assistance in the future. We look forward to working with you again and thanks for choosing Towne Hyundai!


MW
Madelyn W.
Montville, NJ
2013 Hyundai Elantra
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06/17/2018 Category: Service
Very professional and honest.
They don’t tell you that work needs to be done if it isn’t necessary.
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

I would like to thank you for sharing your feedback with us and everyone on SureCritic! I am delighted to hear that we were able to complete your service with satisfaction! We look forward to servicing with you in the future and as always, thank you for choosing Towne Hyundai!


LA
Lawson A.
Orange, NJ
2014 Hyundai Genesis
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06/17/2018 Category: Service
Well done
Customer service
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you for the great review! We pride ourselves in providing the best car care package, from sales to service! We are glad to hear our hard work has paid off and we have satisfied a valued customer. Towne Hyundai wishes you a wonderful day!


DS
Diana S.
Newark, NJ
2012 Hyundai Tucson
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06/17/2018 Category: Service
Great!!!
Very professional always giving updates and responding to any questions
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! If you ever have questions or concerns, please do not hesitate to call us. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!


LR
Lorraine R.
Wharton, NJ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Service department
Service was done quickly, employees are friendly. I received a call when service was complete.
Ashley B., Service Department from Towne Hyundai responded on 06/18/2018

Good morning! Thank you for taking time to publicly providing feedback on your most recent service experience! We’re glad to hear we satisfied a valued customer and look forward to working with you for your next service. Thank you for choosing Towne Hyundai for your automotive needs!