Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64
4.6

( 3480 Reviews )

ReScore Reviews™ (90)

ReScore
Overall Rating 4.3111111/5Overall Rating 4.3111111/5Overall Rating 4.3111111/5Overall Rating 4.3111111/5rating 4.3111111
Original
Overall Rating 2.21111/5Overall Rating 2.21111/5rating 2.21111rating 2.21111rating 2.21111
93% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


AC
Alfredo C.
Montville, NJ
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Replace a/c condenser
Courteous and professional service.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/13/2019

Thank you for taking the time to review our service team! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. Our customers are very important to us here, and we take customer satisfaction very seriously. If there was anything we missed that would have earned a 5 star rating please feel free to give me a call at 973-366-7777 @ ext 221 and let me know! Thank you for your business and I hope you have a wonderful day!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

TK
Tarun K.
West Orange, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service well fone
Henry is wonderful.
Understand customers need
Thoughtful respectful and very courteous
Excellent service
Two thumbs up for the entire experience.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/13/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

DJ
Dawn J.
Newark, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Kept Me Informed
They addressed my concerns in a very timely manner! I did not have to spend my entire Saturday waiting for my car.

Great 👍🏽 job!!!!
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/11/2019

I would like to thank you for sharing your feedback with us and everyone on SureCritic! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai, and I am delighted to hear that we were able to complete your service with satisfaction! We look forward to servicing with you in the future and as always, thank you for choosing Towne Hyundai!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

LF
Lisa F.
Sparta, NJ
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Car is back on the road
Very happy with the repairs done to my Veloster. I had damaged the wheels and some steering components when I ran into a curb. The car is running great again. I feel safe knowing that the job was done correctly.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/11/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

JG
Joann G.
Belleville, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
JoAnn G
Excellent service
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/08/2019

Thank you so much for the wonderful review!   My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We’re excited to hear our hard work is paying off! Enjoy your day and we hope to see you for your next service!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
Lake Hopatcong, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Clean, good service.
Good communication. Didn't wait long for the service.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/07/2019

Thank you for taking the time to review our service team! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. Our customers are very important to us here, and we take customer satisfaction very seriously. If there was anything we missed that would have earned a 5 star rating please feel free to give me a call at 973-366-7777 @ ext 221 and let me know! Thank you for your business and I hope you have a wonderful day!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

PO
Priscilla O.
East Stroudsburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Truly Excellent Service
Quick, responsive, friendly - a true 5 stars
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/07/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

DL
Douglas L.
Boonton, NJ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great service
Good service, never pushy.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/07/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
Budd Lake, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
The dealer employees
xxxx
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/07/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

LZ
Lisa Z.
Caldwell, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Semi Convenient to where I live
On my 2nd Tucson love it
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/04/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

KB
Kathleen B.
Dingmans Ferry, PA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Great Service
Friendly, explains what may be needed now or next time. I have used this service department for 16 years. I trust them.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/04/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

MA
Michael A.
Montville, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Tire change
Super Friendly, knowledgeable , and accommodating through the entire tire changing experience.
Stephanie N., Client Care Manager from Towne Hyundai responded on 11/01/2019

I would like to thank you for sharing your feedback with us and everyone on SureCritic! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai, and I am delighted to hear that we were able to complete your service with satisfaction! We look forward to servicing with you in the future and as always, thank you for choosing Towne Hyundai!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
Mount Arlington, NJ
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
The only place that will take good care of your Hyundai
Henry was very helpful, and professional. Strongly recommending this place for any preventative maintenance needs.
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/31/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

SD
Salvatore D.
Hopatcong, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service
Fast,friendly and efficient service
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/31/2019

Thank you for taking the time to submit your review!  My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. Please let us know how we may lend our assistance in the future. We look forward to working with you again and thanks for choosing Towne Hyundai!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
Dover, NJ
2010 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
A truly pleasant experience!
Carlos at Towne Hyundai truly excels at his job; fast quick and painless. Excellent communication between him and myself! Will be returning for sure!!!!
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/31/2019

Thank you for taking the time to provide feedback on your most recent experience, we really appreciate it! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to working with you in the future and as always, thank you for choosing Towne Hyundai Service for all your automotive needs!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

FF
Frances F.
Parsippany, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Caring
Feels like family. My needs are important to the service team
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/31/2019

Thank you so much for the wonderful review!   My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We’re excited to hear our hard work is paying off! Enjoy your day and we hope to see you for your next service!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

AD
Anilkumar D.
Morris Plains, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
great
na

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/28/2019 Category: Service
na
na
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/28/2019

Thank you for taking the time to speak with me today, and allowing us to send another review your way! We also appreciate being given the opportunity to rectify the issues at hand and satisfy our loyal customers.  If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We look forward to servicing with you again, and thank you for your business.

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
East Orange, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Mr
Good service
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/28/2019

Thank you so much for the wonderful review!   My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We’re excited to hear our hard work is paying off! Enjoy your day and we hope to see you for your next service!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

Verified Customer
Hackettstown, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2019 Category: Service
Great Service
Great customer service
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/28/2019

Thank you for taking the time to review our service team! My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. Our customers are very important to us here, and we take customer satisfaction very seriously. If there was anything we missed that would have earned a 5 star rating please feel free to give me a call at 973-366-7777 @ ext 221 and let me know! Thank you for your business and I hope you have a wonderful day!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221

TV
Theresa V.
Rockaway, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Friendly professional service!
Niko was very friendly and kept me informed about the progress if repairs on my car.
Stephanie N., Client Care Manager from Towne Hyundai responded on 10/26/2019

Thank you so much for the wonderful review!   My name is Stephanie and I am the Client Care Manager here at Towne Hyundai. If you ever have questions or concerns, please do not hesitate to call me at 973-366-7777 @ ext 221. We’re excited to hear our hard work is paying off! Enjoy your day and we hope to see you for your next service!

Stephanie Negron
Client Care Manager
973-366-7777 Ex:221