Sir, thank you for your patience in scheduling! Those 7:30 appointments go fast and squeezing you in would mean you'd have to wait longer (which it looks like you may have anyway). I will make sure a manager knows about the scheduling issue. Thank you so much for writing this- it helps us get better!
Thanks very much!
I hope you know we truly appreciate your business and would never want to come off as snotty and rude. Obviously, we dropped the ball on showing you we appreicate your business no matter what you are buying or looking at! I will make sure management knows about this, but please stick with us, as that is not normally how it goes here!
Thank you so much for bringing your GTI to us!
Thank you for writing this review. I will send it to our Parts Manager and GM - I would expecat an email shortly. Thanks again!
Thanks so much for this review! We are so happy you had a good appt with your Jetta and we will make sure Nicole and her manager know you had a good visit, too!
SO glad you are happy! Enjoy that Jetta- take care!