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Toyota of Lake City

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(154 Reviews)
20
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
20
Net Promoter Score ®

Business Details

About

At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models. At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 818-7128
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
13355 Lake City Way Northeast Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
20
Net Promoter Score ®

Business Details

About

At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models. At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 818-7128
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
13355 Lake City Way Northeast Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
20
Net Promoter Score ®

Business Details

About

At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models. At Toyota of Lake City, our service department does routine maintenance and repairs on all Toyotas and other vehicles we sell. Also, our parts department has a wide variety of accessories and performance parts for all Toyota models.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 818-7128
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
13355 Lake City Way Northeast Seattle, WA 98125
All Departments' Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(154 Reviews)

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Abigail D.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2023
0
Category: Service
Unbelievable
Toyota of Lake City is an abysmal excuse for a repair shop. I took my Prius in for some major work and, when I picked it up, a piece on the bottom was duct taped in place. When the duct tape inevitably failed a few days later, I returned the car. They kept me waiting for two and a half hours--after telling me it would take 30 minutes--only to come and tell me that they had ordered the wrong part and that my car was now held together by zip ties.

Again, I returned it to Toyota. The car is fixed now, but they are now refusing to release it to me because they have not received the check from my insurance for the initial work they did. (Bear in mind, they did release it to me before; I had it for several days before these additional problems cropped up.) Now I am stuck paying an arm and a leg for a rental car I cannot afford because of (1) an issue between Toyota and my insurance that is not my fault and (2) because of Toyota's initial shoddy repair job. Also, they are now trying to claim that after they repaired my car "properly," I went and duct-taped it together myself.
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