Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9305 Reviews

95% Would Recommend
Latest Review 14 days ago
Review for Toyota of Puyallup
DIANE F. on 07/05/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"mold in HVAC"
We started out well, finished poorly. We had an early morning apointment, and left the car with the statement - we will call you when it is ready. We called THEM at 1:35 and were told it had JUST been taken in to fix. Someone had placed a finish time of 2pm on the car. So we waited for them to do the 20 minute fix. To top it all off, it is still moldy, so we will have to go back. we are unhappy that the car has this issue and that I will now have to deal with my chemical sensitivities after the misting which we understand will have to be repeated in a couple years. So we are very unhappy. The staff is friendly, but the fix was not done in a timely manner.
Category: Service
Service Date: 07/01/2015
Review Created: 07/05/2015 01:51 PM