Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9303 Reviews

95% Would Recommend
Latest Review 14 days ago
Review for Toyota of Puyallup
RICHARD L H. on 01/29/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Was very accomidating to my needs. Made room in their schedule to have part installed. Need to watch the quality of the work done by the technician."
One problem.......The technician who installed the part (right rear chrome bumper) failed to tell me about the broken license plate light connection. I found it after I noticed the license plate light was not working. I intended to return to the dealership and I actually drove there. The parking lot was full. I could not enter the lot so I went home. At home, I fixed the connection using epoxy glue. The cover for the connection, which is plastic, was the broken part. It was broken away from the base exposing the connection allowing it to disconnect. So far my fix is working, but someone needs to counsel this technician. That is no way to treat a good customer with a $40,000 plus pickup purchased at his place of employment.
Category: Service
Service Date: 01/28/2016
Review Created: 01/29/2016 07:10 PM