Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9268 Reviews

95% Would Recommend
Latest Review 3 days ago
Review for Toyota of Puyallup
MIKE P. on 03/06/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Questionable Quality Control"
Went in for an oil change. Everything went great until I paid and left. While not even .5 miles from the dealership down Riverroad, I hear a loud pop coming from under my car, followed by my tire running over something and the car behind me swerving out of the way. I pulled over and picked the part up. I called the dealership and immediately drove back. I went in and one of the service desk associates informed me it was a device used to remove oil caps from cars. Apparently whoever did my oil change did not remove this from my car.

I'm really hoping this was a one time mistake because I love this dealership. Great service and prices. It concerns me that this even happened and if it happens again I won't be coming back.
Category: Service
Service Date: 03/05/2016
Review Created: 03/06/2016 11:08 PM