Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9268 Reviews

95% Would Recommend
Latest Review 6 days ago
Review for Toyota of Puyallup
BRENT H. on 07/25/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"no attention to detail"
Car wash almost ripped front license plate off and work done to passenger seat was done but the handle that reclines the seat was not properly installed and will not sit flush once let go. I feel that there was no quality assurance done before bringing the car back to me.
Vehicle: SCION FR-S
Category: Service
Service Date: 07/24/2014
Review Created: 07/25/2014 02:34 PM
Rich C. at Toyota of Puyallup responded on 07/28/2014

Hello Brent -

This is disappointing!  I'm so sorry we didn't complete the repair correctly.  I'm going to have your Service Advisor contact you so we can correct this for you.  We'll be sure to rectify the situation as quickly as possible and alert our technician so he can be aware of what occurred as well. 
Please accept my continued apologies and you'll hear from us soon. 


Rich Conley
Assistant Service Manager
Customer Relations Manager